Quality Assurance Manager

20 hours ago

Manila, National Capital Region, Philippines EXL Full time ₱800,000 - ₱1,200,000 per year

Company Description

At EXL, we emphasize collaboration and character when partnering with businesses to meet their unique needs, culture, and goals. Our approach is built on continuous listening and learning to tailor solutions that optimize data usage for better business decisions and enhanced digital operations. Leveraging our expertise in transformation, data science, and change management, we drive efficiency, improve customer relationships, and enhance revenue growth. Our specialized knowledge in analytics, digital interventions, and operations management helps businesses outperform competitors. For more information, visit

Role Description

This is a full-time hybrid role for a Quality Assurance Manager, located in Metro Manila with some work-from-home flexibility. The Quality Assurance Manager will be responsible for developing and implementing quality assurance standards and procedures, managing QA processes, conducting audits, and ensuring compliance with industry regulations. They will also oversee testing, identify quality issues, and recommend improvements in process and product quality.

Qualifications

  • Experience in Quality Assurance and Process Management
  • Knowledge of industry regulations and compliance standards
  • Strong analytical and problem-solving skills
  • Experience in conducting audits and implementing corrective actions
  • Proficiency in QA tools and software
  • Excellent communication and leadership skills
  • Ability to work independently and in a hybrid environment
  • Bachelor's degree in Quality Management, Engineering, or related field
  • Experience in the technology industry is a plus

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