CSR - Non -Voice Account (Sales Representative) | QC - Onsite

19 hours ago

Quezon City National Capital Region Manila Philippines Intogreat Solutions Philippines Full time ₱300,000 - ₱500,000 per year

About Us  We are a global company with a footprint in AU, NZ, USA, UK and the Philippines, providing offshore professional staffing solutions for small and medium -sized businesses across various industries, with a focus on Insurance, Home Loans, Financial Planning, Contact Centers, Banking, and Accounting. We seamlessly integrate offshore teams into businesses, helping them boost profitability, productivity, and customer focus. We specialize in delivering tailored solutions that meet the unique needs of our clients. Our approach is deeply rooted in fostering meaningful relationships and driving value for our partners.  Key Responsibilities: 1) Provide timely and effective support to clients via email. 2) Provide insights and alignment by checking the client's schedule or US/UK/APAC zones. 3) Utilize Salesforce Lightning for client support tasks. 4) Assist clients with inquiries, issues, and service requests, including:       • Processing of quote requests       • Service -related troubleshooting, ensuring timely and accurate resolutions       • Maintaining records of client interactions and follow -up actions       • Extracting invoices available within the client's account. water       • Responding to commission -related inquiries 5) Collaborate with internal teams to ensure client -centric issues are resolved efficiently. 6) Provide feedback and suggestions to improve client support processes. 7) Ensure client satisfaction by delivering high -quality service and support.RequirementsWhat We're Looking For: At least 1 year of experience in customer service, sales, or similar role.Bachelor's degree in business, marketing, or a related field.Proven experience in customer service, sales, or similar role.Excellent verbal and written communication skills.Strong interpersonal and relationship -building skills.Proficient or have previous experience in using CRM software, preferably Salesforce Lightning. Ability to work independently and as part of a team.Strong organizational and time management skills.Results -driven with a proactive approach to sales. Benefits Why IntoGREAT? Competitive Compensation Package: An attractive salary and comprehensive benefits aligned with market standards. Work -Life Balance Support: Paid time off, wellness programs, and initiatives designed to enhance employees' work -life balance and personal productivity. Career Growth and Development: Opportunities for training and development to help employees advance their skills and grow within the company. Supportive Leadership: A collaborative environment with leaders who provide guidance, mentorship, and recognition to empower employees in their roles  Ready to Shape the Future?  Step into a role where your skills will fuel growth, inspire change, and create a lasting impact. We're eager to see how you can make a difference with us 

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