Call Center/ CSR

2 weeks ago


Quezon City, Philippines Caldwell Communications Full time

Overview

Call Center/ CSR - Non-Voice - Easy Account

Job Responsibilities
  • Answers phone calls and provides important information/ assistance to clients
  • Checks mail, fax, and internet mail to provide customer assistance
  • Communicates with customers on the phone or using written correspondence to take care of concerns
  • Answer participant questions, as well as talk to participants to achieve a full understanding of what critical information is being asked
What are we looking for?
  • Open to candidates who completed college; no experience required
  • Open to High School and Senior High School Graduates with BPO experience
  • Excellent to above-average English communication skills
  • BPO experience is a plus but not necessary
  • Can do onsite work
  • Within 25km to 35km
Benefits (for regular employees)
  • Competitive Salary
  • 13th Month Pay
  • HMO with 3 free Beneficiaries on Day One
  • 20% ND Maternity/Paternity Leave
  • Opportunity for rapid career growth for Top Performers
  • Retirement/Life Insurance for Qualified Staff
  • Work-life Balance Processes and Programs
Employment details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Other
  • Industries: Advertising Services

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