SALES Account
6 days ago
About the role
As a Sales Representative (Non-voice) at Talent Outsourcing Channel Solutions', you will be responsible for providing exceptional customer service and driving sales through non-voice channels. This is a full-time role based in Bridgetowne, Quezon City Metro Manila, offering the opportunity to work in a dynamic and collaborative environment.
What you'll be doing
Respond to customer inquiries and requests via email, chat, and other non-voice channels
Process customer orders and handle product-related queries
Upsell and cross-sell products and services to enhance the customer experience
Provide timely and accurate information to customers
Collaborate with the sales and marketing teams to identify and implement strategies to improve customer satisfaction and drive sales
Maintain detailed records of customer interactions and activities
Continuously learn about the company's products and services to provide the best possible advice to customers
What we're looking for
High school diploma or equivalent
Atleast 6 mos. BPO experience in a customer service or sales role, preferably in a call centre or e-commerce environment
Excellent written and verbal communication skills in English
Strong problem-solving and critical thinking abilities
Ability to work effectively in a team and independently
Proficient in using computer software, including MS Office and customer relationship management (CRM) tools
Passion for delivering exceptional customer service and achieving sales targets
What we offer
At Talent Outsourcing Channel Solutions', we are committed to providing our employees with a supportive and rewarding work environment. As a Sales Representative (Non-voice), you can expect:
Competitive salary and performance-based bonuses
Comprehensive health and wellness benefits
Opportunities for career advancement and professional development
A collaborative and inclusive company culture
Work-life balance initiatives, including flexible scheduling options
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