
Remote Call Coordinator – Property Inspections
2 days ago
Location: Work from Home – Philippines
Working Hours: 9:30 AM – 6:00 PM UK Time (Monday to Friday with Wednesday off)
Saturday: Monday 10.00AM - 2.00PM
Start Date: ASAP
About the Role:
We are a UK-based property management company looking for a reliable and confident teaUpgrade to see actual infomber to support our operations remotely from the Philippines. Your primary role will be to make outbound calls to tenants, landlords, and contractors to book inspections, confirm access, and follow up on scheduling.
You will play a key part in ensuring our property diaries are full and organised.
Key Responsibilities:
-Make outbound calls to tenants and landlords to schedule property inspections.
-Follow up on previous calls to confirm access and reschedule if necessary.
-Coordinate with UK-based teaUpgrade to see actual infombers and update calendars or property systems.
-Record all call outcomes and maintain accurate logs.
-Liaise with contractors where needed to confirm availability.
-Provide clear, polite, and professional communication at all times.
What We're Looking For:
-Excellent spoken English – clear, confident, and polite communication is essential.
-Previous experience in customer service or call-based roles (ideally with overseas clients).
-Stable and fast internet connection – minimum 20 Mbps with backup options.
-A quiet home working environment suitable for making uninterrupted calls.
-Self-motivated and able to work independently with minimal supervision.
Nice to Have (Not Essential):
-Experience working with UK-based property companies or real estate clients.
-Understanding of UK time zones and tenant/landlord terminology.
Benefits:
-Work from home with UK public holidays off
-Stable, long-term role with a growing and supportive team
-Opportunity to grow into other areas of property support if desired
-Training provided
-13th Month Pay plus Benefit
To Apply:
Please send your CV to Lisa Son at Upgrade to see actual info and a 1-minute voice recording introducing yourself and explaining why you're a good fit for the role.
Applications without a voice recording will not be considered.
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