Admin Support
2 days ago
Job Status: Full-Time (40 hours a week)
Work Schedule: Monday to Friday 8:30 AM to 5:30 PM AEST (6:30 AM to 3:30 PM PH)
Why choose Remote Staff?
- 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.
- 17+ years in the remote work industry. We've helped more than 8K Filipinos establish virtual careers with international clients since 2007.
- Competitive and negotiable compensation (depending on skill level & experience)
- 100% coverage on Government Contributions Remittance* to SSS, Philhealth and Pag-ibig. Traditional employment set-ups cover only 50%, while you shoulder the other half as a salary deduction.
*Terms and conditions apply.
Key Responsibilities
- Appointment management: Currently, the whole booking process is done via Gmail, Podium, GeoOp, in-house booking system form, Spreadsheet, and HelloApp. The staff is responsible for booking the appointments.
- Communication: The staff is responsible for addressing enquiries from the client, follow-up, and sending reminders of their appointment via Gmail for Email, and Podium for Phone & Text Messaging.
- Customer & Listing Registry: Responsible for accurately placing the clients' details and correct listing details to the CRM called GeoOP
- Invoicing: The invoice is incorporated with GeoOP via Xero. The staff is responsible for preparing invoicing for the clients/customers.
- Reporting: Responsible for sending the inspection reports to the clients/customers, uploading audit reports to the system applications and sending the End-Of-Day Report.
- Information Management; Responsible for the collection, storage, management, and maintenance of data and other types of information. It involves the gathering, dissemination, archiving, and destruction of information in all its forms
- Ad hoc Tasks: Responsible for addressing ad hoc admin-related tasks
Qualifications and Skills
- Proven experience as admin support, virtual assistant, or equivalent
- Calendar and appointment management skills are highly preferred
- Customer service experience is preferred
- Great attention to detail, self-starter, and well-organized
- Verbal and Written communication skills
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