Transportation Dispatch Manager

5 days ago

Calamba, Calabarzon, Philippines YUNYI TRANSPORTATION INC Full time ₱900,000 - ₱1,200,000 per year

Job Description:

The Transport Dispatch Manager is responsible for overseeing the daily dispatching operations of the transport fleet. This role ensures timely, cost-effective, and safe delivery of goods/services by managing drivers, routes, schedules, and coordination with clients and internal teams.

Key Responsibilities

  • Plan, assign, and monitor daily dispatch schedules for drivers and vehicles.
  • Ensure on-time deliveries and pickups while optimizing routes for cost efficiency.
  • Monitor transport operations through GPS/dispatch software.
  • Supervise dispatchers and drivers, ensuring compliance with company policies, safety, and regulatory standards.
  • Manage communication between drivers, customers, and warehouse/operations teams.
  • Handle escalations, delivery issues, and emergency rerouting.
  • Maintain transport documentation (trip sheets, fuel logs, compliance reports).
  • Track KPIs such as delivery time, vehicle utilization, and cost per trip.
  • Support recruitment, training, and performance evaluation of dispatch staff.
  • Ensure adherence to transport regulations, safety protocols, and customer.

Qualifications & Skills

  • Bachelor's degree in Custom Administration or related field (preferred)
  • Proven experience (1-3 years) in transportation dispatch or fleet management under logistics industries
  • Strong knowledge of transport regulations, routing, and dispatch software.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to handle high-pressure situations and multitask effectively.
  • Proficiency in MS Office and transport management systems (TMS), GPS Tracking, Fleet Management Programs (if needed).

Key Competencies

  • Leadership & Team Management
  • Operational Efficiency & Route Optimization
  • Customer Service Orientation
  • Crisis & Conflict Management
  • Analytical & Data-Driven Decision Making

Job Type: Full-time

Experience:

  • Operations: 1 year (Preferred)
  • Logistics: 1 year (Preferred)

Work Location: In person

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