Operations Supervisor
7 hours ago
The Operations Team Lead will oversee a team of financial account specialists, ensuring performance excellence, client satisfaction, and smooth day-to-day operations. You will coach, mentor, and drive results while ensuring accuracy and compliance—especially in billing and financial-related processes.
What you'll do:As an Operations Team Lead, you will:
• Supervise, develop, and motivate a team of financial specialists
• Monitor KPIs, performance metrics, and daily productivity
• Handle escalations, ensure timely issue resolution, and provide actionable feedback
• Oversee billing-related procedures and ensure accuracy in financial transactions
• Coordinate with cross-functional teams to enhance workflow and performance
• Conduct coaching sessions, performance reviews, and daily huddles
• Ensure team compliance with company and client policies
• Prepare reports and presentations using MS PowerPoint and Excel
• Contribute to continuous process improvement and operational strategies.
• Preferably a bachelor's degree graduate
• Excellent written and oral communication skills
• Minimum 2 years as an Operations Team Lead/Supervisor in the BPO industry
• Must have billing experience
• Experience in banking/lending, finance, insurance, or US mortgage servicing (preferred but not required)
• Proficient in MS PowerPoint and Excel
• Strong negotiation, leadership, and decision-making skills
• Willing to work onsite in Cebu City
• Available start date: ASAP
• Minimum 1 year of billing experience required
Company Benefits:
• 30,000 Sign on Bonus
• Competitive salary package
• Performance incentives
• HMO coverage (1st day of work)
• Paid training and career advancement
• Inclusive and supportive leadership team
• Opportunities for professional growth within a fast-expanding account
• Employee engagement programs and workplace perks
Onsite Application Schedule
Date: Monday to Friday
Time: 10:00 AM – 4:00 PM
Location: GF, 1Nito Tower, Archbishop Reyes Avenue, Cebu City
What to Bring for Onsite Application:
• A copy of your resume
• A pen
• A valid ID for identification
-
Operations Supervisor
2 days ago
Cebu City, Central Visayas, Philippines Golden Acres Food Full timeWE ARE HIRINGOperations SupervisorVisayas AreaWe are looking for a hands-on Operations Supervisor to support our warehouse, logistics, production, and cold chain operations in Mindanao. This role is ideal for someone with strong leadership skills and experience in food, logistics, or distribution operations.Key ResponsibilitiesSupervise daily warehouse,...
-
Operations Supervisor
8 hours ago
Cebu City, Central Visayas, Philippines Moder Full timeTheOperations Team Leadwill oversee a team of financial account specialists, ensuring performance excellence, client satisfaction, and smooth day-to-day operations. You will coach, mentor, and drive results while ensuring accuracy and complianceespecially in billing and financial-related processes.What You'll DoAs anOperations Team Lead, you will:Supervise,...
-
Warehouse Supervisor
8 hours ago
Cebu City, Central Visayas, Philippines MODERN MITTAL WORLD CORP Full timeWAREHOUSE SUPERVISOR/ OPERATION SUPERVISORQualifications: With experience as a Warehouse Supervisor or Operation Supervisor. Experience must be in Logistics, Warehousing, and Construction. Strong leadership and organizational skills. Knowledgeable in workflow planning, monitoring, and reporting. Responsible, hardworking, and detail-oriented.Job Types:...
-
Operations Support Supervisor
10 hours ago
Cebu City, Central Visayas, Philippines Excelsior Farms Inc. Full timeJob description:Major DeliverablesAchieve company target of 30 Marketable Sows per Year (MSY) and ensure superior product qualityEnsure full compliance with Supply Chain SOPsComplete all required departmental trainingSubmit accurate and timely reportsUphold the company's Vision, Mission, and Core ValuesDuties and Responsibilities1. Biosecurity...
-
Supervisor, Call Center Operations
1 week ago
Cebu City, Central Visayas, Philippines Asurion Full timeFor more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued.We help people do more with their technology and stay connected on all of their devices. We provide our customers with simple, helpful advice to get the most from their technology, assistance to fix...
-
Maintenance Supervisor
2 weeks ago
Cebu City, Central Visayas, Philippines Universal Robina Corporation Full time ₱900,000 - ₱1,200,000 per yearDepartmentLine MaintenanceEmployee TypeProbationaryI. Job SummaryReporting under the Maintenance Manager, the Maintenance Supervisor is accountable in ensuring the efficient and effective operations of the assigned line/s following implementation applicable of maintenance, quality, occupational safety and line HR systems, anchored with business needs and...
-
BPO Operations Supervisor
1 week ago
Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full timeThe Team Supervisor/Lead will oversee a team of analysts and senior analysts within the process function. The ideal candidate should display a strong commitment to providing excellent service when interacting with clients, process stakeholders, and operations team members. Additionally, the Team Lead will address questions from their team regarding loan...
-
Operations Supervisor/Lead
1 week ago
Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full timeOpening position: Team Supervisor/LeadInitial jo is to oversee a team of analysts and senior analysts within the process function. An ideal candidate should display a strong commitment to providing excellent service when interacting with clients, process stakeholders, and operations team members. Additionally, the Team Lead will address questions from their...
-
Store Supervisor
2 weeks ago
Cebu City, Central Visayas, Philippines HRT People Solutions, Inc. Full time ₱250,000 - ₱350,000 per yearWe are looking for a proactive and trustworthy Store Supervisor candidate for our client's retail operations in our of their stores in Cebu.As a Store Supervisor, you are:Responsible for ensuring the proper and effective operation of a business. This role requires to oversee and manage store employees, including assigning tasks, ensuring workflow, and...
-
Operations Manager
1 week ago
Cebu City, Central Visayas, Philippines Asurion Full timeManager, Call Center OperationsFor more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued.We help people do more with their technology and stay connected on all of their devices. We provide our customers with simple, helpful advice to get the most from their...