salon operation supervisor

6 days ago

Quezon City, National Capital Region, Philippines Costal Leather Group, Inc. (Costal Bags) Full time ₱800,000 - ₱1,200,000 per year

Key Responsibilities:

  • Supervise daily salon operations and ensure smooth workflow.
  • Assist in staff scheduling, attendance monitoring, and ensuring adequate coverage.
  • Support, train, and guide salon staff to maintain service quality and efficiency.
  • Oversee client service standards and handle escalated customer concerns.
  • Monitor and maintain salon cleanliness, hygiene, and safety protocols.
  • Assist with inventory control, stock ordering, and product usage monitoring.
  • Track sales performance, productivity, and customer satisfaction.
  • Enforce company policies, operational guidelines, and standard procedures.
  • Provide feedback and recommendations to management for operational improvements.
  • Act as Officer-in-Charge (OIC) in the absence of the Salon Manager.

Qualifications:

  • Bachelor's degree in Business Management, Hospitality, or related field (preferred but not always required).
  • At least 1–3 years of supervisory experience in a salon, spa, retail, or hospitality setting.
  • Strong leadership, organizational, and problem-solving skills.
  • Excellent communication and interpersonal abilities.
  • Knowledge of salon services, beauty industry trends, and customer service best practices.
  • Ability to multitask and handle operational challenges under pressure.
  • Proficient in MS Office or salon management software.
  • Flexible with work schedules, including weekends and holidays.

Job Types: Full-time, Permanent

Benefits:

  • Employee discount
  • Opportunities for promotion
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

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