Business Process Senior Associate

2 weeks ago

Quezon City, National Capital Region, Philippines Manulife Full time ₱80,000 - ₱120,000 per year

We're looking for a Business Process Associate - Mandarin to join our team at MBPS. In this role you are responsible for processing, analyzing, and completing financial and non-financial transactions within pre-set service turn-around-time with quality standards. The job purpose is to ensure that the processors can meet individual and team goals in line with the Service Level Agreement (SLA).

Key Responsibilities:

  • Responsible for data entry of transactions with utmost attention to quality and quantity
  • Ensure completeness of all submitted documents and obtain missing information and invoices from medical providers as necessary
  • Process and capture information to system according to established methods and procedures
  • Perform thorough checking for every case and eliminate financial errors
  • Render overtime work on a daily basis during high volume week

Required Qualifications:

  • Bachelor's Degree holders are welcome to apply, no prior experience is required
  • High proficiency in Mandarin is required, in both reading and writing
  • Amenability and readiness to work onsite and from home anytime (dependent on business need AND/OR current external environment/situation)

Preferred Qualifications:

  • Experience in medical adjudication, claims processing, data entry, and back-office support
  • Proficiency in Microsoft Office applications (Word, PowerPoint, Excel)

When you join our team:

  • We'll empower you to learn and grow the career you want.
  • We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
  • As part of our global team, we'll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .

Working Arrangement

Hybrid

  • Business Process Senior Associate

    2 weeks ago

    Quezon City, National Capital Region, Philippines Manulife Full time ₱1,200,000 - ₱2,400,000 per year

    We're looking for a Claims Senior Associate to join our Insurance Operations team at MBPS. In this role, you are responsible for reviewing and analyzing benefit coverage, performing data migration tasks, and managing routine work to meet quality and productivity targets. The role involves collaborating with team members, handling process inquiries, and...

  • Senior Associate, Business Development

    2 weeks ago

    Makati City, National Capital Region, Philippines Kroll Global Solutions Inc. Full time ₱1,200,000 - ₱2,400,000 per year

    Senior Associate, Business DevelopmentKroll is seeking a dynamic and results-driven Senior Associate, Business Development to join our growing Manila team. In this role, you will be a key member of the Business Development team, driving revenue growth and expanding our Investigations, Diligence, and Compliance services across the APAC region.As a strategic...

  • HR Business Partner

    2 weeks ago

    Makati City, National Capital Region, Philippines Business Process Outsourcing International Full time ₱1,500,000 - ₱2,500,000 per year

    Overview:The HR Business Partner plays a critical role throughout the entire employee engagement lifecycle, serving as the first and last point of contact. This role is responsible for maintaining a high level of employee satisfaction by delivering exceptional support in Labor Relations and Employee Engagement.Key ResponsibilitiesLabor RelationsEnsure full...

  • Order to Cash Associate

    1 week ago

    Quezon City, National Capital Region, Philippines Global Payments Process Centre, Inc. Full time ₱150,000 - ₱250,000 per year

    About the role Global Payments Process Centre, Inc. is seeking a highly skilled Order to Cash Associate to join our growing team in Quezon City Metro Manila. As a full-time employee, you will execute end-to-end order-to-cash processes including billing, collections, and cash application. Ensures accuracy, timeliness, and compliance with accounting and...

  • Process Associate

    2 weeks ago

    Quezon City, National Capital Region, Philippines Genpact Full time ₱150,000 - ₱250,000 per year

    Ready to shape the future of work? At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and...

  • Associate Business Consultant

    2 weeks ago

    Quezon City, National Capital Region, Philippines ARBEIT INFOTECH INC. Full time ₱900,000 - ₱1,200,000 per year

    We're Hiring: Associate Business ConsultantWork Arrangement: Hybrid (4 days onsite)Location: Eastwood, Quezon CitySchedule: Day ShiftAbout the ProjectJoin our team — a dynamic group focused on driving operational excellence, business transformation, and process improvement across global initiatives. This role provides the opportunity to collaborate with...

  • Business Development Associate

    2 weeks ago

    Quezon City, National Capital Region, Philippines Siegen HR Solutions, Inc. Full time ₱240,000 - ₱360,000 per year

    Business Development Associate (BDA)Onsite: Congressional, Quezon CitySchedule: Monday–Friday, 9:00 AM to 6:00 PMKickstart your career in Sales and Marketing. As a BDA, you'll be on the frontlines — qualifying prospects, sparking conversations, and creating opportunities that fuel growth. This is where future Sales and Marketing leaders are built, giving...

  • Associate Business Consultant

    2 weeks ago

    Quezon City, National Capital Region, Philippines Arbeit Consultancy, Inc. Full time ₱900,000 - ₱1,200,000 per year

    We're Hiring: Associate Business ConsultantWork Arrangement: Hybrid (4 days onsite)Location: Eastwood, Quezon CitySchedule: Day ShiftAbout the ProjectJoin our team — a dynamic group focused on driving operational excellence, business transformation, and process improvement across global initiatives. This role provides the opportunity to collaborate with...

  • Senior Financial Analyst

    2 weeks ago

    Quezon City, National Capital Region, Philippines Global Payments Process Centre, Inc. Full time ₱1,200,000 - ₱2,400,000 per year

    About the role Global Payments Process Centre, Inc. is seeking a highly skilled Financial Analyst to join our growing team in Quezon City Metro Manila. As a full-time employee, you will assist in forecast, budget, and month‑end close activities, and other duties assigned.What you'll be doingSupport APAC, GSC, and Corporate Finance with recurring...

  • Finance and Accounting Manager

    2 weeks ago

    Makati City, National Capital Region, Philippines Business Process Outsourcing International Full time ₱1,200,000 - ₱2,400,000 per year

    JOB SUMMARY:Overall responsibility of the performance of the process leads and associates assigned to the clients. The employee is responsible for meeting the day to day operational measures as set by the business.Strategic/TacticalImplementation of process improvements and increase in work productivity.Maintains good business relationship with...