Commissary Facility and Distribution Manager

Job Purpose:

The Commissary Facility and Distribution Manager is responsible for overseeing the overall upkeep of the commissary facility and managing all post-production operations, including packaging, dispatch/distribution, and stewarding. The role ensures that all finished goods are packaged accurately, stored safely, and delivered on time while maintaining a clean, safe, and compliant working environment. This position plays a critical role in ensuring operational readiness, efficiency, and food safety compliance across the commissary.

Key Responsibilities:

1. Facility Management and Upkeep

• Oversee the maintenance, cleanliness, and functionality of commissary facilities and utilities.
• Coordinate preventive maintenance activities with the Facilities and Maintenance team.
• Monitor the performance of key utilities (water, power, HVAC, and waste systems) to ensure uninterrupted operations.
• Ensure all facility areas comply with food safety, sanitation, and occupational health standards.
• Supervise pest control, waste management, and sanitation programs.
• Maintain records of inspections, maintenance logs, and corrective actions.

2. Distribution and Dispatch Operations

• Supervise all dispatch and delivery activities to ensure accuracy and on-time delivery.
• Plan and monitor routing, vehicle scheduling, and loading operations.
• Oversee cold chain management and ensure proper handling of temperature-sensitive products.
• Coordinate with the warehouse and production teams to align daily dispatch schedules.
• Track delivery performance, vehicle utilization, and logistics efficiency.
• Maintain all delivery documentation and ensure compliance with company and regulatory requirements.

3. Packaging Operations Oversight

• Supervise the packaging team to ensure correct portioning, labeling, and sealing of all finished goods.
• Verify that all packaged items meet product specifications and hygiene standards.
• Monitor packaging material usage and coordinate replenishment with procurement or warehouse.
• Conduct spot checks on product labeling, lot coding, and packaging quality.
• Maintain proper documentation of packaging activities and production output.

4. Stewarding and Sanitation Management

• Lead the stewarding team in maintaining sanitation and cleanliness across all commissary sections.
• Ensure all kitchen tools, utensils, and production areas are cleaned and sanitized per schedule.
• Oversee proper waste segregation and disposal, ensuring compliance with environmental standards.
• Monitor chemical usage, cleaning schedules, and sanitation logs.
• Coordinate with QA for regular hygiene audits and compliance checks.

5. Leadership and Coordination

• Supervise the Packaging, Distribution, and Stewarding team leaders to ensure operational alignment.
• Plan manpower schedules, assign duties, and oversee shift coverage for 24/7 operations.
• Conduct training and performance evaluations for team leaders and staff.
• Promote teamwork, accountability, and continuous improvement among post-production teams.
• Coordinate closely with QA, Production, and Facilities to resolve operational challenges promptly.

6. Compliance and Reporting

• Ensure compliance with food safety, sanitation, and occupational safety regulations.
• Maintain accurate records for dispatch, sanitation, and maintenance activities.
• Support audit preparations and implement corrective actions based on QA or external inspection results.
• Submit regular performance reports on facility condition, distribution accuracy, and sanitation status.

Key Success Indicators:

• 100% on-time dispatch and delivery of finished products.
• Zero major sanitation or facility-related non-compliance issues.
• Reduced rework or product returns due to packaging or handling errors.
• Fully operational and audit-ready facility with maintained utilities.
• High performance and accountability among packaging, dispatch, and stewarding teams.

Qualifications:

• Bachelors degree in Industrial Engineering, Mechanical Engineering, Operations Management, Supply Chain, or related field.
• At least 3 years supervisory/managerial experience in facility, logistics, packaging, or sanitation operations, in commissary, food manufacturing, FMCG, or central kitchen operations.
• Strong knowledge of facility maintenance, distribution/dispatch, cold chain, packaging processes, and sanitation standards.
• Familiar with food safety, QA requirements, and audit compliance.
• Proficient in ERP systems, documentation, and operational reporting.
• Strong leadership, communication, and cross-functional coordination skills.
• Willing to work onsite and manage 24/7 operational scheduling.
• Certifications in Food Safety, HACCP, or Occupational Safety are an advantage.