iSeries Scheduling Operations

Responsibilities

• Configure robot schedules as per approved iSeries patterns.
• Onboard, maintain, and support enterprise applications deployed on iSeries platforms.
• Keep applications and their environments secure by ensuring all vulnerability patches/fixes are applied before due dates. Responsibility includes identifying opportunities for process streamlining, inventory corrections, coordination with 300+ applications, and weekly/monthly reporting.
• Keep platforms and environments stable and available 24/7 by applying the latest industry trends in monitoring, alerting, and predicting possible issues and concerns. Analyze existing configurations and provide advice on possible improvements and environmental enhancements.
• Provide administration support for all iSeries services, including backup and recovery, and first-level problem determination.
• Responsible for coordinating with multiple teams and groups for successful implementation of iSeries platform standards and procedures and all integrations such as job schedulers, code migrations, password management utilities, security, etc.
• Collaborate with Core IT teams; provide guidance utilizing networking, security, monitoring, and services.
• Oversee application environment build activities before go-live, coordinate and plan go-live activities, and provide iSeries production support post go-live.
• Document environment build specifications, including diagrams and scripts to automate processes.
• Assist technical teams in identifying appropriate approved iSeries platform patterns to meet technical requirements.
• Create professional technical documentation.
• Collaborate with global resources outside of normal business hours (when needed).
• Participate in "non-business hours" on-call schedule.
• Accountable for system availability and stability of production environments.
• Support SDLC and ITSM tools for the firm ensuring stability and best practices.
• Keep up with industry trends regarding APM, observability, and telemetry products.
• Drive innovation and automation of supported products.
• Build and foster relationships with external LOBs for adoption of products.
• Establish customer experience feedback loop.
• Establish a continuous improvement mindset amongst the team.
• Provide technology leadership across enterprise shared services products and platforms in partnership with senior architects and product managers.

Requirements:

You will have knowledge of one (1) or more of the following technology platforms:

• iSeries administration
• BRMS
• Scheduling tools
• Deployment of PTFs

In addition to the foundational skills, we are looking for candidates that have some basic knowledge in other capabilities, including but not limited to:

• Mimix
• Working with multiple iSeries devices in remote locations
• Working with colleagues in other continents and time zones
• PKZip
• Thenon (change management tool)
• Falconstor Virtual Tape Library
• HMC and VIOS configuration

Technical Skills

• Administrative & troubleshooting knowledge of one or more of the abovementioned technologies.
• Proven IT track record, with hands-on software development or production infrastructure/operations role.
• Strong hands-on experience supporting iSeries platforms.
• Proficient in scripting with SEU or Websphere Development Studio in CL, RPG, and SQL.
• Intermediate level of expertise in networking concepts.
• Excellent problem determination skills — ability to debug complex cross-system problems and document root causes, including remediation, detection, and avoidance.
• Proven understanding and hands-on experience providing support of iSeries platform technologies.
• Practical experience with monitoring technologies (e.g., SolarWinds, AppDynamics, ScienceLogic) is desirable.
• Ability to set goals and project plans that align with organizational objectives.
• Strong ability to partner and influence at all levels.
• Strong understanding of product management and product/customer-centric organizations.
• Ability to collaborate with high-performing teams and individuals throughout the firm to accomplish common goals.
• Understanding of the iSeries platform, virtualization, and APIs technologies.
• Experience with agile and lean philosophies.
• Exceptional verbal and written communication skills and proven ability to build strong relationships with internal and external groups.
• Strong product sense coupled with an ability to take a developer perspective.
• Experience with process improvement, workflow, benchmarking, and/or evaluation of business processes required.
• Understanding and experience of working and leading agile teams. Familiar with CI/CD development in code management tools (Thenon).
• Ability to work independently and in a team with colleagues across the globe.
• Ability to manage multiple tasks concurrently.
• Self-starter; needs little administrative guidance.
• Energetic and eager to find solutions to complex problems.
• Ability to self-learn new technologies.