Operations & Scheduling Coordinator

5 days ago

Makati City, National Capital Region, Philippines Tavor Perry Full time

Job Summary

We are looking for a Operations & Scheduling Coordinator to support the daily operations of a growing business. In this role, you'll be responsible for managing schedules, coordinating tasks, handling customer inquiries, and ensuring smooth operational flow across teams. The ideal candidate is proactive, adaptable, and experienced in using AI tools to automate workflows and boost efficiency in a fast-paced remote environment.

Key Responsibilities

  • Manage day-to-day business operations, ensuring efficient scheduling and task coordination.
  • Handle customer inquiries via phone, email, or chat with professionalism and care.
  • Maintain accurate customer records, appointments, and service requests in the CRM system.
  • Provide administrative support such as document organization, data entry, and report generation.
  • Implement and monitor AI-powered tools to automate recurring tasks and improve processes.
  • Track team schedules, address conflicts, and resolve operational issues promptly.
  • Communicate effectively with both customers and internal teams to ensure smooth workflows.
  • Analyze operational data and prepare reports to identify areas for improvement.

Mandatory Skills

  • Native or near-native English communication skills (both verbal and written).
  • Strong organizational and multitasking abilities with excellent attention to detail.
  • Proven experience in scheduling, customer service, and administrative support.
  • Proficiency with AI tools and workflow automation software.
  • Comfortable working independently with minimal supervision in a remote setup.
  • Familiarity with CRM platforms and communication tools.

Preferred Skills

  • Experience using AI-powered systems to improve business operations.
  • Ability to quickly learn and adapt to new tools and technologies.
  • Prior experience in remote administrative or operations roles.
  • Strong problem-solving and prioritization skills.

Why Join Us

Join a dynamic, forward-thinking remote team where innovation and efficiency are valued. You'll have the opportunity to leverage the latest AI tools to streamline operations and contribute to the company's growth. We offer a supportive work culture, flexible environment, competitive pay, and opportunities for professional development as the business scales.

If you're a tech-savvy operations professional who thrives on structure, problem-solving, and continuous improvement — we'd love to hear from you

  • iSeries Scheduling Operations

    6 days ago

    Makati City, National Capital Region, Philippines Millennium Technology Services Full time ₱80,000 - ₱120,000 per year

    ResponsibilitiesConfigure robot schedules as per approved iSeries patterns.Onboard, maintain, and support enterprise applications deployed on iSeries platforms.Keep applications and their environments secure by ensuring all vulnerability patches/fixes are applied before due dates. Responsibility includes identifying opportunities for process streamlining,...

  • Homecare Intake and Schedule Coordinator

    6 days ago

    Makati City, National Capital Region, Philippines AMS HEALTH CORP Full time ₱1,200,000 - ₱2,400,000 per year

    Homecare Intake and Schedule CoordinatorJob Description:AMS Homecare LLC is a home healthcare company based in New York, USA, that provides therapists to patients in the comfort of their homes to support their independence and well-being.We are seeking a dedicated and detail-oriented Intake Coordinator to join our team. This role is critical in facilitating...

  • Admin Operations Coordinator

    6 days ago

    Makati City, National Capital Region, Philippines Flat Planet Full time ₱600,000 - ₱800,000 per year

    November 7, 2025/in Makati City morning/by Recruitment TeamKey Responsibilities: Manage the effective scheduling, time management, and hiring of casual staff in line with operational needs.Prepare and distribute daily rosters based on project resource requirements.Coordinate and oversee staff inductions and training sessions to ensure readiness and...

  • Operations Coordinator

    6 days ago

    Makati City, National Capital Region, Philippines SGS Full time ₱250,000 - ₱500,000 per year

    Company DescriptionSGS is the world's leading Testing, Inspection and Certification company. We operate a network of over 2,700 laboratories and business facilities across 119 countries, supported by a team of 99,250 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help...

  • Schedule Specialist

    6 days ago

    Makati City, National Capital Region, Philippines Agile Tech Ops Inc. Full time ₱900,000 - ₱1,200,000 per year

    Position: Scheduler (HVAC Support)Type: Full-Time | Hybrid/RemoteLocation: Makati, PhilippinesOverview:We're looking for a highly organized Scheduler to support HVAC service operations. This role involves managing schedules, coordinating with clients and technicians, and ensuring smooth service delivery.Responsibilities:Schedule and manage HVAC service...

  • Operations Coordinator

    5 days ago

    Makati City, National Capital Region, Philippines C9 Staff Full time ₱120,000 - ₱180,000 per year

    OPERATIONS COORDINATOR (MEDIA & PUBLISHING)Job Title: Operations Coordinator (Media & Publishing)Job Category: Full-Time (40 hours per week)Job Location: 100% work-from-homeJob Schedule: Mondays through Fridays, 9:00 AM - 6:00 PM Eastern TimeAbout Us:At C9 Staff, we're passionate about connecting exceptional Filipino professionals with stable, global clients...

  • Workforce Scheduler

    5 days ago

    Makati City, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱3,372,000 - ₱8,028,000 per year

    About the job Workforce Scheduler (Makati) | OnsiteWork Setup: OnsiteShift: Graveyard ScheduleRequirements:At least 1 year experience as WFM Scheduler in a BPO/Call Center SetupAll candidates must be amenable to starting ASAP.The workforce scheduler is expected to understand and may forecast contact center transaction volumes, trends, and average handle...

  • Sales Operations Coordinator

    6 days ago

    Makati City, National Capital Region, Philippines Aether Global Technology Full time ₱1,200,000 - ₱2,400,000 per year

    Job Description: Sales OperationsWork set-up: HybridLocation: PhilippinesAbout Aether GlobalAether Global is a dynamic Salesforce consultancy specializing in Implementation, Managed Services, and Staff Augmentation. We help our clients optimize their operations, and we hold ourselves to the same standard. As we scale, we are looking for a process-driven...

  • Operations Coordinator

    6 days ago

    Makati City, National Capital Region, Philippines Aon Corporation Full time ₱1,200,000 - ₱2,400,000 per year

    Operations CoordinatorAon is in the business of better decisionsAt Aon, we shape decisions for the better to protect and enrich the lives of people around the world.As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.What the day will look likeProviding...

  • Retail Operations Coordinator

    6 days ago

    Makati City, National Capital Region, Philippines Kimtan Labs Inc. Full time ₱450,000 - ₱900,000 per year

    Company DescriptionKimtan Labs, headquartered in Singapore, is an FMCG company dedicated to building the next generation of health, wellness, and personal care brands for Southeast Asia. With a focus on culturally resonant products, we thrive across omnichannel ecosystems, spanning e-commerce platforms to premium retail distribution. Our portfolio includes...