Operations & Scheduling Coordinator

4 days ago

Makati City, National Capital Region, Philippines Tavor Perry Full time

Job Summary

We are looking for a Operations & Scheduling Coordinator to support the daily operations of a growing business. In this role, you'll be responsible for managing schedules, coordinating tasks, handling customer inquiries, and ensuring smooth operational flow across teams. The ideal candidate is proactive, adaptable, and experienced in using AI tools to automate workflows and boost efficiency in a fast-paced remote environment.

Key Responsibilities

  • Manage day-to-day business operations, ensuring efficient scheduling and task coordination.
  • Handle customer inquiries via phone, email, or chat with professionalism and care.
  • Maintain accurate customer records, appointments, and service requests in the CRM system.
  • Provide administrative support such as document organization, data entry, and report generation.
  • Implement and monitor AI-powered tools to automate recurring tasks and improve processes.
  • Track team schedules, address conflicts, and resolve operational issues promptly.
  • Communicate effectively with both customers and internal teams to ensure smooth workflows.
  • Analyze operational data and prepare reports to identify areas for improvement.

Mandatory Skills

  • Native or near-native English communication skills (both verbal and written).
  • Strong organizational and multitasking abilities with excellent attention to detail.
  • Proven experience in scheduling, customer service, and administrative support.
  • Proficiency with AI tools and workflow automation software.
  • Comfortable working independently with minimal supervision in a remote setup.
  • Familiarity with CRM platforms and communication tools.

Preferred Skills

  • Experience using AI-powered systems to improve business operations.
  • Ability to quickly learn and adapt to new tools and technologies.
  • Prior experience in remote administrative or operations roles.
  • Strong problem-solving and prioritization skills.

Why Join Us

Join a dynamic, forward-thinking remote team where innovation and efficiency are valued. You'll have the opportunity to leverage the latest AI tools to streamline operations and contribute to the company's growth. We offer a supportive work culture, flexible environment, competitive pay, and opportunities for professional development as the business scales.

If you're a tech-savvy operations professional who thrives on structure, problem-solving, and continuous improvement — we'd love to hear from you

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