Amazon Virtual Assistant

5 hours ago

Pasig, National Capital Region, Philippines Intelegencia Full time ₱30,000 - ₱60,000 per year

We are seeking a detail-oriented and proactive 
Amazon Operations Specialist
 to join our dynamic team. This role requires expertise in 
Amazon Seller Central
, supply chain coordination, and data management to support our eCommerce operations. You will play a vital role in managing account performance, resolving inventory issues, and ensuring seamless workflow processes.

Key Responsibilities

  • Conduct 
    daily checks
     of assigned accounts for performance, inventory, and account-related issues.
  • Create and manage tickets in the internal project management system to track account concerns.
  • Utilize 
    Excel and Google Sheets
     for sorting, filtering, and analyzing large datasets efficiently.
  • Generate and manage 
    Amazon shipments
    , ensuring clear and prompt communication with clients.
  • Perform 
    weekly audits
     on fees and shipments, identifying and resolving discrepancies.
  • Engage with 
    Amazon Seller Support
     via case logs, chat, and phone to resolve issues effectively.
  • Update and manage task tickets assigned through the 
    Project Management System
    .
  • Extract data from 
    Amazon Seller Central, Vendor Central
    , and proprietary systems to develop insightful reporting dashboards.
  • Provide 
    ad hoc reporting and data analysis
     based on client and business needs.

Preferred Qualifications

  • Excellent written and verbal communication skills
    .
  • Minimum 2 years of experience
     with 
    Amazon Seller Central
    .
  • At least 1 year
     of experience using 
    Send to Amazon workflow
    .
  • Intermediate to advanced proficiency in Microsoft Excel
    , including 
    macros, pivot tables, lookups, and conditional formatting
    .
  • Strong analytical skills with a strategic and 
    proactive mindset
    .
  • Ability to manage 
    multiple priorities
     in a fast-paced, high-growth environment.
  • Adaptability and problem-solving skills to pivot quickly when changes arise.

Good to Have Skills (Advantage but NOT Required)

  • Good communication skills.
  • Knowledge of best practices and trends in e-commerce, specifically within the Amazon marketplace.
  • Experience operating within 
    Amazon Seller or Vendor Central
    .
  • Adaptability and willingness to stay updated with changes and developments in the 
    Amazon ecosystem
    .
  • Comfortable working in 
    Excel, PowerPoint, Google Docs/Drive, and various software systems
    .
  • Experience working with 
    project management/ticketing systems
    .
  • Highly organized and 
    detail-oriented
    .
  • Strategic thinker, 
    analytical, and quick learner
    .

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