Key Account Manager

The main responsibility of a Key Account Manager is to manage all business-related transactions of all Key Accounts and Channels assigned to his/her, for the development and success of the company's business to these retail partners. Other Duties and Responsibilities:

Account Management:

• Maintain complete data records of Key Accounts such as store list monitoring, promo monitoring, personnel directory, key plan summary, display counter summary etc.
• Accurately and timely enlistment of new products, promotions and other instore initiatives
• Fulfillment of requirements of Key Accounts for their HRIS and other related activities concerning personnel management.
• Communicate company marketing campaigns and communication plans to assigned Key Accounts
• Execute and supervise key account marketing and communications plans and oversee our key account marketing campaigns and plans.
• Establish and maintain good working relationship with Key Account's decision makers and anyone with respect to the handled categories.
• Resolve any issues and problems faced by key accounts and deal with complaints with substantial solutions to develop and maintain trust and confidence among retail partners.
• Achieve sales volume, on-shelf availability of products, distribution, pricing, merchandising and promotional objectives with assigned Key Accounts.
• Understand the key account business goals and work with them to create strategies
• Planning strategic activities and initiatives that will grow Hebe Beauty in existing doors with the key account.
• Grow Hebe Beauty's presence and business in the account via expansion into new doors or other relevant channels within the channel (i.e. e-commerce platform of the account)
• Ensuring regular engagement with account key persons to further build business and relationship.

Sales and Operations Management:

• Coordinating with internal operations teams or third-party agencies (warehouse, materials team, logistics, order fulfillment) to ensure that all particulars necessary for the new store openings are processed and delivered on time in terms
• Monitor sales data, out of stock, pricing, stock levels, share of market, quality of displays (account merchandising standards) and analyze information and prepare improvement reports to implement strategies in maximizing sales and product visibility of the his/her accounts
• Conduct regular store visits to assess overall business in the area and monitor competitive activities such as brand launching, advertising and promotion campaigns, price surveys and to inform management about such activities
• Coordinate with the credit and collection department of key accounts for proper processing of receivables
• Monitor account performance and give related tactics and strategies for the improvement of sales performance
• Conduct store visitation / field work to evaluate store performance especially declining stores or stores with minimal growth. Accordingly, provide strategies and tactics to improve sales of Key Account stores.
• Report on activities and accounts to the Key Account Head
• Perform company related duties as assigned by the Key Account Head Others.
• Any other tasks that may be assigned to the Key Account Manager from time to time.

Job Requirements:

• Preferably with Bachelor's/College Degree in Business Studies/Administration/Management, Marketing or equivalent or other related fields. Professional Experience:
• Must have at least 2 years' experience in handling National Key Accounts, in the FMCG sector, preferably in the Health and Beauty Category.
• Must have at least 2 years' experience in retail sales operations (modern trade) or any related field
• Preferably, a person with a reliable business network with the Key Account to be managed (Watsons, SM Group, Robinsons Group, Waltermart Group, Mercury Drug, Puregold or any related Key Accounts)

Skills and Character:

• Has basic business management skills
• Has a strong organization & time-management skills
• Good to excellent written skills
• Great in selling and negotiation skills
• Comfortable and proficient in MS Office, especially MS Excel
• Has good general mathematical skills / analytical skills (familiar in data analysis in MS Excel)
• Has strong communication and interpersonal skills with aptitude in building relationships in all organizational levels.
• Has skills in space management and trade inventory management.
• With thorough understanding on the key account industry.
• Adept knowledge in principles and methods for promoting and selling products and services in the modern trade.
• Must be action and detail-oriented, with an eye and passion for excellence.
• Must be flexible and have a growth mindset

Job Type: Full-time

Pay: Php35, Php40,000.00 per month

Benefits:

• Health insurance
• Paid training

Work Location: In person