Medical Records Assistant

Position: Medical Records Assistant

Location: Springfields Subd., Longos, City of Malolos, Bulacan

Type: Full-Time, Probationary

Reports To: Chief Operating Officer

Role Overview

The Medical Records Assistant at TeleCure plays a key role in maintaining accurate, organized, and confidential patient medical records in support of clinical operations, reporting, and compliance. This position ensures that all patient information—demographic, clinical, and administrative—is properly encoded, updated, and validated within the clinic's information systems. The role contributes directly to the efficiency of service delivery and the integrity of data used for institutional monitoring and participation in government-supported primary care programs.

Duties and Responsibilities

Patient Records and Data Management

• Encode and update patient demographic details, medical histories, and service records in the clinic's database or electronic medical record (EMR) system.
• Ensure accuracy, completeness, and proper categorization of both active and archived patient records.
• Support record population and maintenance activities required for compliance, monitoring, and reporting.

Medical Services Documentation

• Encode details of consultations, diagnostics, medications, and treatments rendered.
• Record all data accurately based on verified documentation from attending physicians and healthcare staff.
• Assist in the consolidation of historical or backlog data to ensure complete patient information.

Data Validation and Quality Assurance

• Cross-check encoded data with original documents to ensure accuracy and consistency.
• Participate in data validation, correction, and reconciliation activities for internal audits and external reviews.
• Identify and report discrepancies for timely resolution.

Reporting and Coordination

• Generate regular and ad hoc reports for management review and submission to relevant agencies or partner institutions.
• Coordinate with healthcare providers and administrative staff to clarify incomplete or inconsistent records.
• Support claims documentation and respond to record-related queries from internal and external stakeholders.

Compliance and Confidentiality

• Maintain patient confidentiality in accordance with the Data Privacy Act of 2012 and organizational policies.
• Ensure that all recordkeeping procedures comply with applicable health regulations and institutional standards.
• Maintain orderly and secure storage of both digital and physical medical records.

General and Administrative Support

• Maintain the organization, cleanliness, and security of the medical records section.
• Assist in improving systems and workflows related to medical documentation and records management.
• Perform other duties as may be assigned by the Management to support operational efficiency and compliance requirements.

Qualifications

• Bachelor's degree in Health Information Management, Nursing, Medical Technology, or any related field.
• Fresh graduates are welcome to apply. Prior experience in medical records management or healthcare data entry is an advantage.
• Basic knowledge of medical terminology and healthcare documentation preferred.
• Proficient in Microsoft Office and data entry systems.
• Strong attention to detail, accuracy, and organization.
• Excellent communication and coordination skills.
• Trustworthy, dependable, and capable of handling confidential information.
• Willing to learn, adapt, and contribute to continuous improvement in operations.

Work Schedule

Days: 6 days a week

Hours: 8 hours per day

Application Process

Interested applicants may submit their resume and cover letter detailing their qualifications to

TeleCure is committed to providing accessible and high-quality primary healthcare through accurate documentation, efficient systems, and compassionate service. We cultivate a professional environment that supports learning, integrity, and excellence—offering meaningful opportunities for both experienced professionals and fresh graduates to grow in their healthcare careers.