Payroll Specialist II

17 hours ago

Philippines Dayforce Full time
Location: Manila, Philippines. This is a hybrid role and will need to report to the office once a month or as required.
About the opportunity  
The Payroll Specialist II is responsible for processing end to end payroll for Australia/New Zealand. 
What you'll get to do 

• Ensure accurate and timely processing of payroll impacting changes, tax forms, payments, and payroll processing for assigned clients

• Responsible for quality control and auditing to ensure accuracy and low error or defect percentage

• Work with cross-functional internal partners to resolve client payroll matters and employee inquiries, providing on-going daily support and subject matter expertise

• Provide HR/Payroll support services to clients according to Dayforce contract, government compliance and business needs

• Create, update and review standard operating procedures and perform quarterly document reviews

• Have an "I own it" attitude about deliverables and projects from start to finish

• Manage client and consumer related tasks within the task management system ensuring all documentation is complete, accurate, and timely

• Proactively manage quarter and year-end payroll auditing

• Think and act ahead, spot opportunities and act accordingly and proactively Contribute to process improvements

• Aim at becoming a Subject Matter Expert in their process

• Drive customer satisfaction by providing high quality of service

• Be an effective team player

• Proactively highlight risks

• Meet or exceed process KPIs

• Execute corrective and preventive action plans

• Ensure that complaints are proactively managed to a resolution

• Record key delivery data for metrics purposes.

• Achieve delivery of tasks in accordance with agreed schedules, procedures, and standards

• Seek and respond to development feedback

What's in it for you  

Encouragement to be the best version of yourself at and away from work:

YOUnity diversity and inclusion programs
Amazing time away from work programs 

Support for your total well-being through our Live Well, Work Well programs targeting all aspects of your life
Recognition for your contributions through excellent pay, perks, and rewards
Giving where you're living: volunteer days, Dayforce sponsored events, and our very own charity, Dayforce Cares
Opportunities to fuel your career growth through numerous internal and external programs and events

Skills and experience we value 

College Degree in Human Resources, Business, Finance, Accounting / taxation, or related discipline
Minimum of 2 years' experience in end-to-end payroll processing 
Knowledge of Australia and/or New Zealand payroll is preferred but not required
Ability to work in a fast-paced environment with tight turnaround times with the ability to prioritize work when there are competing demands and urgent business needs.
Self-starter capable of taking initiative and working with minimal direction
Process and detail oriented. Able to multi-task.
Good verbal and written communication skills

#LI-Hybrid

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