Financial and Sales Account Virtual Process

3 days ago

Mandaue City, Central Visayas, Philippines CORPORATE VISIONS INC Full time ₱150,000 - ₱250,000 per year
  • Handling incoming calls and inquiries from customers, providing efficient and effective solutions to their financial-related needs
  • Maintaining accurate and up-to-date customer records and accounts
  • Collaborating with cross-functional teams to resolve complex customer issues
  • Identifying opportunities to improve customer experience and suggest process enhancements
  • Adhering to all company policies, procedures, and regulatory requirements
  • Participating in ongoing training and development programs to enhance your skills and knowledge

What we're looking for

  • Minimum 1-2 years of experience in a customer service or call centre environment, preferably in the financial services industry
  • Strong communication and interpersonal skills, with the ability to interact with customers in a professional and empathetic manner
  • Excellent problem-solving and analytical skills, with the ability to think critically and make informed decisions
  • Proficient in using various computer software and applications, including customer relationship management (CRM) tools
  • Proven track record of meeting or exceeding performance targets and key performance indicators (KPIs)
  • Flexible and adaptable to work in a remote environment, with the self-discipline to manage your time effectively

What we offer

At Corporate Visions Inc', we are committed to providing our employees with a rewarding and fulfilling work experience. Some of the key benefits you can expect include:

- Competitive salary and performance-based bonuses

- Comprehensive health and wellness benefits package

- Opportunities for career advancement and professional development

- Flexible work arrangements, including remote work options

- Supportive and collaborative work environment

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