Wave 2 CSR Virtual Process
6 days ago
Are you ready to kick-start or grow your career in the BPO industry? We're looking for Customer Service Representatives who are passionate about helping others, eager to learn, and open to working in a fast-paced environment. No experience? No problem — fresh graduates and career shifters are welcome to apply
Qualifications:
- At least Senior High School graduate (K-12) or equivalent
- Good communication skills in English
- With or without BPO/customer service experience
- Willing to work onsite
- Amenable to shifting schedules, including night shifts, weekends, and holidays
- Must have a stable internet connection and device for the virtual recruitment process
What We Offer:
- Competitive salary up to PHP 27,000/month
- Incentives and performance bonuses
- Paid training
- Opportunities for career advancement
- Friendly and supportive team environment
- Virtual recruitment process – Apply from the comfort of your home
Key Responsibilities:
- Handle customer inquiries via phone, email, or chat
- Provide excellent service by resolving issues efficiently and professionally
- Document customer interactions and follow up when needed
- Maintain up-to-date knowledge of products, services, and procedures
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