After-Hours Healthcare Staffing Coordinator

5 days ago

Manila, National Capital Region, Philippines BruntWork Full time A$104,000 - A$130,878 per year

This is a remote position.

Schedule: 3:00 PM – 12:00 AM Australian Eastern Time (NSW) — with potential extension to 5:00 AM – 1:30 AM
Total Weekly Hours: 40 Hours

Join a rapidly growing healthcare recruitment agency that supports hundreds of hospitals and aged care facilities across Australia. Strengthened by a recent acquisition, the company is well-positioned to continue its expansion and plays a vital role in keeping healthcare facilities fully staffed and running smoothly.

This after-hours role is essential to healthcare operations. You will be the key connection between facilities with urgent staffing needs and a network of nurses and care workers ready to step in. In this fast-paced environment, you'll make quick decisions that directly support patient care and ensure healthcare operations remain uninterrupted.

Responsibilities

  • Respond promptly to urgent calls and emails from hospitals and aged care facilities.

  • Match registered nurses and personal care workers to open shifts quickly.

  • Communicate confidently with facility managers, providing updates on coverage.

  • Navigate multiple client systems and internal CRM/ATS platforms with precision.

  • Coordinate with onshore account managers and maintain clear communication with nursing staff.

  • Monitor staff schedules and rosters for hundreds of facilities.

  • Handle inquiries and redirect communications as needed.

  • Maintain accuracy while working across multiple systems simultaneously.

  • Ensure reliable coverage during critical after-hours periods.

Requirements

  • 1–3 years of experience in coordination, customer service, or similar client-facing roles.

  • Strong communication skills and confidence in speaking with healthcare professionals.

  • Ability to stay calm and assertive under pressure and urgent situations.

  • Excellent attention to detail and organizational skills.

  • Proven reliability and strong work ethic.

  • Comfortable using multiple software systems simultaneously.

  • Ability to work independently during after-hours shifts with minimal supervision.

  • Strong prioritization skills and ability to thrive in fast-paced environments.

  • Willingness to work evenings and weekends as part of a near 24/7 operations team.

Independent Contractor Perks

  • HMO coverage available for eligible locations

  • Permanent work-from-home arrangement

  • Immediate hiring

ZR_27340_JOB

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