Part-Time Technical Support Representative

6 days ago

Taguig, National Capital Region, Philippines Harte Hanks Full time ₱150,000 - ₱250,000 per year

Company Description

Harte Hanks is a global leader in Customer Experience (CX), Omnichannel Marketing, Data Services, Customer Care, Fulfillment, and Logistics. For nearly 100 years, we have helped brands grow closer to customers by delivering real business outcomes powered by strategy, empathy, and data. We partner with leading brands across CPG, pharma, retail, B2B, and ecommerce. Our services are designed to connect brands with the right people at the right time, driving relevance, engagement, and results. We offer fully integrated solutions across data, marketing, customer care, fulfillment, and logistics, ensuring customers feel known, valued, and served at every step of their journey.

Role Description

This is a part-time on-site role for a Technical Support Representative located in Taguig. The Technical Support Representative will be responsible for providing technical assistance and support to clients, troubleshooting hardware and software issues, providing timely and accurate information, and resolving user issues. The role also involves responding to support tickets, documenting solutions, and maintaining a high level of customer satisfaction.

Qualifications

  • Technical troubleshooting and problem-solving skills
  • Familiarity with hardware and software systems
  • Excellent written and verbal communication skills
  • Customer service orientation and the ability to maintain a high level of user satisfaction
  • Ability to work independently and in a team environment
  • Experience in a technical support role is a plus
  • Relevant certifications such as CompTIA A+ or ITIL are beneficial

  • Technical Support Representative

    6 days ago

    Taguig, National Capital Region, Philippines Van Der Kroft BV Full time ₱250,000 - ₱500,000 per year

    We're Hiring: Technical Support Representative We are seeking a dedicated and customer-focused Technical Support Representative to provide exceptional technical assistance to our clients. The ideal candidate will have strong problem-solving skills, technical knowledge, and the ability to communicate complex solutions in simple terms while ensuring customer...

  • Technical Support Representative

    4 days ago

    Taguig, National Capital Region, Philippines Helpware Full time ₱216,000 - ₱324,000 per year

    Technical Support RepresentativeAs a Tier 1 Technical Support Representative, you will be the first point of contact for customers seeking technical assistance. The role involves addressing basic technical issues, providing troubleshooting guidanceSpecific ResponsibilitiesThe Technical Support Specialist is responsible for day-to-day technical tasks via our...

  • Technical Support Representative

    4 days ago

    Taguig, National Capital Region, Philippines Welsend Global Services Inc. Full time ₱360,000 per year

    Job descriptionSummary:As a Technical Support Representative, you will be doing after-sales service for outdoor batteries, mobile power, etc., including customer service such as returns and exchanges, as well as technical support services such as warranty and instruction on how to use.Responsibilities:Customer Service:Respond to customer questions regarding...

  • Technical Support Representative

    2 weeks ago

    Taguig, National Capital Region, Philippines Ascendion Full time ₱250,000 - ₱350,000 per year

    Technical Support Representative (L1) to provide front-line support for our external client, Avanquest/PlanetArt. This role involves assisting customers with technical issues, platform navigation, and general troubleshooting through phone, email, and chat channels.Key ResponsibilitiesProvide technical support to customers via phone, email, and chat.Respond...

  • Technical Support Representative

    4 days ago

    Taguig, National Capital Region, Philippines Helpware Full time ₱300,000 - ₱450,000 per year

    Position Summary: As a Tier 1 Technical Support Representative, you will be the first point of contact for customers seeking technical assistance. The role involves addressing basic technical issues, providing troubleshooting guidance The Technical Support Specialist is responsible for day-to-day technical tasks via the East West IT Ticketing system,...

  • Technical Support Representative

    4 days ago

    Taguig, National Capital Region, Philippines Helpware Full time ₱300,000 - ₱450,000 per year

    Position Summary: As a Tier 1 Technical Support Representative, you will be the first point of contact for customers seeking technical assistance. The role involves addressing basic technical issues, providing troubleshooting guidance The Technical Support Specialist is responsible for day-to-day technical tasks via the East West IT Ticketing system,...

  • Technical Support Representative

    4 days ago

    Taguig, National Capital Region, Philippines Helpware Full time ₱400,000 - ₱600,000 per year

    Position Summary: As a Tier 1 Technical Support Representative, you will be the first point of contact for customers seeking technical assistance. The role involves addressing basic technical issues, providing troubleshooting guidanceThe Technical Support Specialist is responsible for day-to-day technical tasks via the East West IT Ticketing system, relating...

  • Technical Support Representative

    6 days ago

    Taguig, National Capital Region, Philippines Helpware Full time ₱300,000 - ₱360,000 per year

    Position Summary:We are looking for a highly motivated and detail-oriented individual to provide technical support to end users across the organization. This remote role is crucial in delivering exceptional IT service to employees at all levels, including senior and executive leadership. The ideal candidate will have hands-on experience with PCs and Apple...

  • Technical Support Representative

    6 days ago

    Taguig, National Capital Region, Philippines Helpware Full time ₱25,000 - ₱50,000 per year

    Position SummaryWe are looking for a highly motivated and detail-oriented individual to provide technical support to end users across the organization. This remote role is crucial in delivering exceptional IT service to employees at all levels, including senior and executive leadership. The ideal candidate will have hands-on experience with PCs and Apple...

  • Travel Support Representative

    6 days ago

    Taguig, National Capital Region, Philippines TORCH Solutions Full time ₱300,000 - ₱450,000 per year

    Join the fast-paced and dynamic team as a Travel Support Representative (CSR). In this full-time role based in Taguig City, Metro Manila, you will play a crucial part in providing exceptional customer service and administrative support to our valued clients. As a Travel Support Representative, you will be responsible for handling travel-related inquiries,...