Help Desk Specialist

IT Support Specialist Job DescriptionThis role involves providing technical support to employees and clients, resolving hardware, software, and network-related issues.End-user support: Providing first-level support for various IT-related issues.Ticket management: Logging, tracking, and resolving help desk tickets in a timely manner.System setup &...

Company DescriptionAnnex Digital, Inc. (ADI) is a leading partner for Technology Solutions, specializing in ICT and automation systems primarily for government clients. With 20 years of experience, ADI provides up-to-date, user-friendly, value-for-money system integration solutions. The company has long-term distributorship agreements with top manufacturers...

We are seeking a motivated and experienced Service Desk to join our dynamic team. This is a full-time position based in BGC, Taguig.As a Service Desk / Help Desk Specialist, you will play a vital role in providing efficient and effective IT support to our customers, ensuring their technology needs are met and resolved in a timely manner.What you'll be...

Location: Upper McKinely Hill, Taguig City, Metro ManilaExperience: 1-3 years of Experience in IT Help DeskEducation: High SchoolRoles and Responsibilities:Provide first-level support via calls, emails, and tickets with a goal of first-call resolutionTroubleshoot wireless access points, printers, EMR, Adobe, HR apps, Microsoft rollouts, and morePerform...

Job Description:We are seeking a skilled Service Desk Analyst to fill this position.Responsibilities include opening, logging, prioritizing, assigning and closing tickets in the IT Service Desk.The ideal candidate will possess excellent communication and problem-solving skills with the ability to work in a fast-paced environment.They will query the user for...

Company DescriptionIT BY DESIGN provides MSP-focused technical resources to help businesses scale and improve profitability. We offer a wide range of services, including MSP staffing, outsourced NOC, RMM virtual admin, helpdesk support, and professional services. With nearly two decades of experience, we value loyalty and community, consistently taking care...

Must have atleast 1-3 years of experience in a service desk environment/IT helpdesk role - specifically with Linux, Microsoft Window and MAC OSMust be willing to start ASAPMust be willing to work on site in McKinleyWith good communication skillsJob Type: Full-timePay: Up to Php28,000.00 per monthBenefits:Paid trainingExperience:Helpdesk Analyst: 1 year...

Job Title: Service Desk Quality Assurance SpecialistWe are seeking a highly motivated and detail-oriented Service Desk Quality Assurance Specialist to join our team. This is an exciting opportunity for someone who wants to make a difference in the quality of service delivered by our Service Desk.Job DescriptionThe Service Desk Quality Assurance Specialist...

Customer Support ProfessionalWe are seeking an experienced Customer Support Professional to join our team. As the primary point of contact for customers and employees, you will provide technical assistance and resolve issues efficiently and effectively.Your key responsibilities will include:Technical Support: Provide support for IT-related issues,...

Roles and ResponsibilitiesProvide technical expertise to the help desk teamAct as technical liaison between help desk and IM support groupsMaintain technical skill continuity and consistency of help desk staffEnsure continuous improvement of services provided by the help deskProvide telephone support to customer end usersProvide Problem Management System...