IT Help Desk Analyst

7 days ago


Taguig, National Capital Region, Philippines Movate Full time ₱250,000 - ₱500,000 per year

Location: Upper McKinely Hill, Taguig City, Metro Manila

Experience: 1-3 years of Experience in IT Help Desk

Education: High School

Roles and Responsibilities:

Provide first-level support via calls, emails, and tickets with a goal of first-call resolution

Troubleshoot wireless access points, printers, EMR, Adobe, HR apps, Microsoft rollouts, and more

Perform SOP-based triaging and escalate complex issues to advanced teams

Maintain and contribute to our knowledge base

Deliver clear remote troubleshooting and guidance

Required Skills & Desired Skills

Must have 1 – 3 years of experience in technical service desk support in BPO Industry

Must have Hands-on with Windows, Linux, and Mac OS

Must have knowledge/experience of office tools, printers, scanners, network security & antivirus

Strong problem-solving and multitasking skills

Customer-focused with excellent communication skills

Experience with Microsoft rollouts, EMR systems, Adobe products & HR apps

Willingness to work in night-shift schedule

Follow Us On LinkedIn To Know About Our Latest Job Openings

Submit the form below to apply

Name(Required)

Email(Required)

Phone(Required)

How many years of experience do you have as an IT Helpdesk/Service desk?(Required)

1 – 2

2 – 4

Above 4 years

Are you willing to work on-site in McKinley, Taguig?(Required)

Yes

No

Are you willing to work on a night shift?(Required)

Yes

No

Do you have hands-on experience with Windows, Linux, and Mac OS?(Required)

Yes

No

Attach Resume(Required)

Accepted file types: pdf, docx, doc, Max. file size: 10 MB.


  • Help Desk Analyst

    7 days ago


    Taguig, National Capital Region, Philippines IT BY DESIGN Full time $45,000 - $60,000 per year

    Company DescriptionIT BY DESIGN provides MSP-focused technical resources to help businesses scale and improve profitability. We offer a wide range of services, including MSP staffing, outsourced NOC, RMM virtual admin, helpdesk support, and professional services. With nearly two decades of experience, we value loyalty and community, consistently taking care...


  • Taguig, National Capital Region, Philippines RSD Human Resource Management Consultancy Full time ₱200,000 - ₱340,000 per year

    Must have atleast 1-3 years of experience in a service desk environment/IT helpdesk role - specifically with Linux, Microsoft Window and MAC OSMust be willing to start ASAPMust be willing to work on site in McKinleyWith good communication skillsJob Type: Full-timePay: Up to Php28,000.00 per monthBenefits:Paid trainingExperience:Helpdesk Analyst: 1 year...


  • Taguig, National Capital Region, Philippines IT BY DESIGN Full time ₱144,000 - ₱600,000 per year

    About Us:IT By Design is a global leader in providing IT solutions and services to Managed Service Providers (MSPs). With our people-first culture and focus on operational excellence, we support businesses in delivering reliable and high-quality IT support across the globe.Key Responsibilities:Provide Level 1 support via phone, email, and remote desktop...

  • Service Desk

    7 days ago


    Taguig, National Capital Region, Philippines Actionlabs IT Services Full time

    Job Overview:The Service Desk Analyst is responsible for providing first-level technical support to end-users while ensuring effective tracking, control, and management of IT assets throughout their lifecycle. This role combines service desk responsibilities with ownership of asset inventory accuracy, asset assignments, compliance, and optimization of IT...


  • Taguig, National Capital Region, Philippines IT BY DESIGN Full time ₱104,000 - ₱130,878 per year

    Work Set-Up:100% Onsite in BGC, TaguigShift:Eastern Time ShiftOffice Location:Philplans Corporate Center, BGC, TaguigCompany DescriptionIT By Design is a trusted growth partner for Managed Service Providers (MSPs) with over 20 years of experience. We provide dedicated engineers, always-on infrastructure management, and practical AI solutions to help...


  • Taguig, National Capital Region, Philippines Eastvantage Full time ₱40,000 - ₱60,000 per year

    We're Hiring: Service Desk Analyst We are seeking a skilled and customer-focused Service Desk Analyst to provide exceptional technical support and resolve IT issues for our organization. The ideal candidate will have strong problem-solving abilities, excellent communication skills, and experience in troubleshooting various technical systems to ensure smooth...


  • Taguig, National Capital Region, Philippines HCLTech Full time ₱250,000 - ₱450,000 per year

    Roles and ResponsibilitiesProvide technical expertise to the help desk teamAct as technical liaison between help desk and IM support groupsMaintain technical skill continuity and consistency of help desk staffEnsure continuous improvement of services provided by the help deskProvide telephone support to customer end usersProvide Problem Management System...


  • Taguig, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱37,300 - ₱45,900 per year

    IT Service Desk Analyst & Team Lead | Competitive Salary | Immediate HiringPosition: Service Desk AnalystSalary Offer: ₱37,300 Package (₱31,500 Basic Pay + ₱5,800 Allowances) + 15% Night Diff.Work Setup: Onsite | Graveyard or Shifting ScheduleLocation: Upper McKinley Hl, Taguig, 1634Start Date: ASAP / October 2025Qualifications:At least 1-2 Years BPO...


  • Taguig, National Capital Region, Philippines Eastvantage Business Solutions Inc. Full time ₱400,000 - ₱450,000 per year

    About the RoleThe Service Desk Analyst provides advanced technical support, resolving incidents beyond L1 capability. This role ensures timely resolution of complex IT issues, delivers high-quality customer service, and supports continuous improvement of IT processes and systems.Key ResponsibilitiesResolve escalated technical issues and perform in-depth...


  • Taguig, National Capital Region, Philippines Ubiquity Global Services, Inc. Full time ₱250,000 - ₱500,000 per year

    Job Summary: Service Desk Analysts are managing one or more service desk channels. Acting as a point of contact to support service users and clients reporting issues, requesting information, access, or other services. Analysts respond to inquiries, and they evaluate and resolve issues relating to IT equipment and applications. They provide technical care...