
Account Executive
2 weeks ago
The Account Executive plays a key role in driving customer activation by converting inbound and warm leads into active accounts. This person will engage directly with childcare center administrators, directors, and hiring managers, helping them understand the company's value, guiding them through setup, and ensuring they successfully post their first job.
Key Responsibilities
- Respond promptly to inbound leads via phone or scheduled meetings, addressing questions and presenting the platform's value clearly.
- Conduct outbound calls to warm leads generated through marketing campaigns, email, and website engagement.
- Onboard new childcare centers by assisting them in creating and activating their accounts.
- Guide new users through posting their first job and ensure they become active customers.
- Follow up with accounts that have not yet posted or completed onboarding steps to drive engagement and revenue.
- Maintain accurate records of all customer interactions and progress within HubSpot CRM.
Must-Have
- 2+ years of experience in sales, account management, or customer success.
- Strong communication and phone skills, with confidence in handling inbound and outbound calls.
- Excellent organizational skills; able to manage multiple leads and follow-ups efficiently.
- Proficiency with CRM tools such as HubSpot or similar.
- Self-driven, reliable, and motivated by measurable goals and performance targets.
Nice-to-Have
- Experience in B2B sales, early childhood education, or labor marketplaces.
- Familiarity with SaaS or startup sales environments.
Benefits
- Remote Work: Fully remote — work from anywhere
- Community Perks: Annual retreat with other Pearl contractors
- Learning & Development: Ongoing access to resources for professional growth
- Work-Life Balance: Flexible hours that support a healthy work-life balance
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