Systems Analyst/ Programmer
5 days ago
Duties and Responsibilities
- Manages and administers University information systems, including, learning management systems, student management information systems, online admissions, library information systems, human resources information systems, document management systems, survey systems, entry-exit systems, ect.
- Identifies supports and resolves all information systems-related issues and concerns and escalates to the vendor/provider, as appropriate.
- Troubleshoots and provides end-user support in core system functions.
- Conducts regular application and database performance monitoring to ensure the reliability and availability of all University information systems.
- Performs regular backups and conducts integrity checks of all application and database backups.
- Performs regular security checks in all University applications and databases.
- Installs application security patches and updates on a regular basis.
- Monitors and maintains the application and databases of all hosted websites.
- Manages and conducts the ongoing systems and processes training program for the University.
- Designs and develops training curriculum and materials for specific system implementations and applications.
- Creates and customizes application pages and ad-hoc reports to support end-user requirements.
- Interprets end-user requirements for system enhancements and projects, and translates them into detailed design system specifications.
- Prepares and maintains the technical system and end-user documentation for personnel training and support.
- Conducts information systems training for University personnel with the End-User Support Services Unit.
- Develops, tests, and maintains software code, queries, reports, and program applications using appropriate tools and languages.
- Coordinates with project manager/s in projects of limited scope or portions of large/complex projects and provide guidance to other analysts/ programmers on a project basis.
Qualifications:
- Bachelor's Degree in Computer Science, Information Systems, Information Technology, Computer Engineering, Electronics and Communication Engineering or any IT-related discipline
- At least three (3) years of experience in managing systems/software projects, and coordinating/supporting IT processes.
- Technical experience with systems networking, databases, Web development, and user support
- Extensive knowledge of data processing, hardware platforms, and enterprise software applications
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