Healthcare Documentation Analyst

2 weeks ago

Cagayan de Oro, Philippines MicroSourcing Full time

Overview

Position: Healthcare Documentation Analyst

Work setup & shift: Onsite and Night shift

Site: SM Downtown Cagayan De Oro

Why join MicroSourcing?
  • Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
  • A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
  • Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
  • Career Growth: Take advantage of opportunities for continuous learning and career advancement.
  • Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
Your Role

As a Healthcare Documentation Analyst, you will be responsible for accurate entry, review, and amendment of service notes and plans of care in the Therap system. This role supports compliance with Medicaid requirements, quality of care, and timely billing for services provided to adults with intellectual and developmental disabilities (IDD). The position requires high-level English proficiency, professionalism, strict confidentiality, and the ability to work independently while taking full accountability for one\'s actions.

Key Responsibilities
  • Enter and review client service notes in Therap.
  • Enter and amend plans of care in the Therap system.
  • Verify documentation for accuracy, completeness, and compliance.
  • Flag discrepancies or missing information to supervisors.
  • Ensure timely entry of notes to support billing.
  • Maintain confidentiality of all client records.
  • Generate reports from Therap as needed.
  • Collaborate professionally with U.S.-based staff to ensure documentation standards are met.
  • Other duties as assigned.
Qualifications
  • Experience in data entry, record-keeping, or documentation roles.
  • Familiarity with electronic record systems (Therap experience preferred).
  • Strong attention to detail and accuracy.
  • High-level spoken and written English communication skills.
  • Ability to work independently and take full accountability for outcomes.
  • Commitment to professionalism and safeguarding protected information.
  • Experience in healthcare or IDD services (preferred).
About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU: MicroSourcing firmly believes that our company\'s strength lies in our people\'s diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - it\'s our commitment. Our way of life. Here, we don\'t just accept your unique authentic self - we celebrate it, valuing every individual\'s contribution to our collective success and growth. Join us in celebrating YOU and your 100%

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