
Voice Engineer
4 days ago
This role is support, maintain, and enhance our Genesys PureCloud solutions. This role is responsible for the day-to-day operations, implementation, and migration of Genesys Cloud platforms, ensuring seamless communication experiences for users and stakeholders.
Core Responsibilities:
* Day to day support and maintenance of Genesys PureCloud Solutions
* Migration and implementation of Genesys PureCloud Solution
* Monitor project progress and adjust as necessary to ensure successful project delivery.
* Creation of Documentation and Knowledge base
* Responsible for managing incident and service requests
* Manage and coordinate team activities, working closely with different support groups.
* Conduct regular reviews of the platform to ensure optimal performance and user satisfaction.
* Act as the primary point of contact for stakeholders regarding Genesys PureCloud projects.
Skills and Experience:
* Hands on experience on troubleshooting Genesys PureCloud solutions
* Experience on migration and implementation of Genesys PureCloud
* Knowledge on Call flows, Inbound, Outbound Campaigns, Call Recordings and Call Monitoring
* Good knowledge on Gateway configuration and Genesys SIP Trucking and Dial Plans.
* Able to troubleshoot and identify the root causes via reading logs and other Genesys tools for troubleshooting.
* Can explain the issue clearly to the Vendor and provide necessary information correctly if the Vendors need it
* Knowledge on network routing ,VOIP Protocols, SIP Responses, Handshake communication etc.
Job Type: Full-time
Pay: Php77, Php100,000.00 per month
Work Location: In person
-
Voice Network Engineer
5 hours ago
Taguig, National Capital Region, Philippines AVENSYS CONSULTING INC. Full time ₱1,200,000 - ₱2,400,000 per yearAvensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across...
-
Voice Network Engineer
2 days ago
Taguig, National Capital Region, Philippines NYGC Services, Inc. Full time ₱900,000 - ₱1,200,000 per yearRequired Skills and Experience:• Voice Infrastructure:o Proven experience with AudioCodes SBCs and Media Gateways, including configuration, troubleshooting, and maintenance.o Strong expertise in Cisco CUCM (Unified Communications Manager) administration, including call routing, dial plans, security, and integration with other systems.o Proficiency with...
-
Senior Cisco Voice
4 days ago
Taguig, National Capital Region, Philippines I2s Business Solutions Full time ₱630,000 - ₱765,000 per yearRequirements:Bachelor's degree in Computer Science, IT, Computer Engineering, ECE, or related field (or equivalent work experience)5+ years of experience as a lead voice support engineer in enterprise infrastructure/voice network environmentsStrong experience in Cisco VoIP infrastructure, voice planning, architecture design, and optimizationNon-negotiable...
-
Network Voice Specialist
2 days ago
Taguig, National Capital Region, Philippines Ben Edictio Corporated Full time ₱300,000 - ₱400,000 per yearThis is possibly minimum of 6 months Months Project Based employment (Client is finalizing the details) : It is still a Full time job that you will be having a full-time schedule but as project employee, it is a contractual type to our client for a minimum of 6 Months .* Your contract will be under our company but you will be deployed to our client. Our...
-
Network Engineer
4 days ago
Taguig, National Capital Region, Philippines Ayuda Business Management Solutions Inc. Full time ₱792,000 per yearNon-Negotiable Skills:· Experience in configuring and troubleshooting Cisco Unity Connection Cisco Unified Call Manager (CUCM)· Experience in configuring and troubleshooting Cisco Contact Center tools (Finesse, Egain, Calabrio, ICM)· Knowledge and troubleshooting Cisco Unified Border Element (CUBE)Key Responsibilities include, but are not limited to:·...
-
CISCO Engineer
4 days ago
Taguig, National Capital Region, Philippines Philtech Full time ₱1,200,000 - ₱2,400,000 per yearCISCO Engineer (VOIP)We are seeking a seasoned CISCO Engineer (VOIP) with a proven track record in supporting, implementing, and optimizing large-scale enterprise voice infrastructure. This individual will be highly business-oriented, committed to excellence, and skilled in delivering robust voice network solutions that align with organizational goals.The...
-
Senior Network Engineer
4 days ago
Taguig, National Capital Region, Philippines Philtech Inc. Full time ₱900,000 - ₱1,200,000 per yearThis individual will have a proven record of support engineering, implementing and supporting large-scale enterprise voice infrastructure, a strong sense of commitment, is highly business oriented and skilled at delivering robust voice network solutions.This individual will collaborate with peers who have similar responsibilities for the entire corporate...
-
Sr Network Engineer
4 days ago
Taguig, National Capital Region, Philippines SLI Consulting Inc. Full time ₱900,000 - ₱1,200,000 per yearNon-negotiable Skills:• Experience in configuring and troubleshooting Cisco Unity Connection Cisco Unified Call Manager (CUCM)• Experience in configuring and troubleshooting Cisco Contact Center tools (Finesse, Egain, Calabrio, ICM)• Knowledge and troubleshooting Cisco Unified Border Element (CUBE)Job Qualifications:• 4-year or 5-year degree...
-
Sr Network Engineer
4 days ago
Taguig, National Capital Region, Philippines IT MANAGERS INC. Full time ₱480,000 - ₱720,000 per yearNon-negotiable Skills:Experience in configuring and troubleshooting Cisco Unity Connection Cisco Unified Call Manager (CUCM)Experience in configuring and troubleshooting Cisco Contact Center tools (Finesse, Egain, Calabrio, ICM)Knowledge and troubleshooting Cisco Unified Border Element (CUBE)Job Qualifications:4-year or 5-year degree (Computer Science,...
-
Senior Network Engineer
4 days ago
Taguig, National Capital Region, Philippines SLI Consulting Full time ₱480,000 per yearNon-negotiable Skills:Experience in configuring and troubleshooting Cisco Unity Connection Cisco Unified Call Manager (CUCM)Experience in configuring and troubleshooting Cisco Contact Center tools (Finesse, Egain, Calabrio, ICM)Knowledge and troubleshooting Cisco Unified Border Element (CUBE)Job Qualifications:4-year or 5-year degree (Computer Science,...