Call Center Agent

3 hours ago

Cavite City, Calabarzon, Philippines TASK AGENCIES INC Full time ₱348,000 - ₱450,000 per year

About the role

Are you a friendly, customer-focused individual looking for an exciting career in customer service? TASK AGENCIES INC' is seeking exceptional Call Center Agents to join our dynamic team in Cavite City, Cavite. As a full-time Call Center Agent, you will be the voice of our company, providing top-notch support and building lasting relationships with our valued customers.

What you'll be doing

  • Handling inbound and outbound customer calls with professionalism and empathy
  • Resolving customer inquiries and concerns in a timely and effective manner
  • Providing accurate information and guidance to customers
  • Documenting customer interactions and maintaining detailed records
  • Identifying opportunities to upsell or cross-sell products and services
  • Adhering to company policies, procedures, and quality standards
  • Continuously improving your skills through training and development

What we're looking for

  • A high school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Strong problem-solving and decision-making abilities
  • The ability to work well under pressure and meet deadlines
  • A passion for providing exceptional customer service
  • Proficiency in English and Filipino
  • Previous experience in a call center or customer service role is preferred, but not required

What we offer

At TASK AGENCIES INC', we believe in investing in our employees' growth and development. In addition to a competitive salary of up to ₱29,000 per month, we offer a range of benefits to support your professional and personal well-being, including:

  • Comprehensive health insurance coverage
  • Opportunities for career advancement and skill development
  • Generous paid time off and holiday leave
  • Retirement and savings plans
  • Team-building activities and recognition programs
  • A positive, supportive, and collaborative work environment

About us

TASK AGENCIES INC' is a leading provider of customer service solutions, serving a diverse range of industries. With a strong focus on innovation and customer satisfaction, we are committed to delivering exceptional service and creating a positive impact on the communities we serve. Join our team and be a part of our exciting journey

Apply now and take the first step towards a rewarding career as a Call Center Agent with TASK AGENCIES INC'.

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