Technical Support Staff

1 day ago

Biñan City A, Philippines Citicon Ready Mix & Const., Inc. Full time ₱288,000 per year

Job Summary:

The Technical Support Staff is responsible for providing front-line technical assistance and

support to end-users to CITICON READY-MIX & CONSTRUCTION, INC and other related

companies. The role ensures that hardware, software, and network issues are resolved

promptly while maintaining proper documentation of all support activities, system

configurations, and technical procedures.

Key Responsibilities:

  • Provide first-level support for hardware, software, network, and connectivity issues.
  • Troubleshoot and resolve desktop, laptop, printer, and other IT peripheral problems.
  • Assist with system installations, configurations, updates, and maintenance.
  • Log, track, and document all support requests, incidents, and resolutions using a ticketing system or equivalent.
  • Prepare and maintain proper documentation for IT processes, user guides, FAQs, and system changes.
  • Escalate unresolved issues to higher-level technical staff or vendors when necessary.
  • Support in managing user accounts, email, and access permissions.
  • Perform regular ISP check, system checks, backups, and preventive maintenance.
  • Assist in IT asset inventory, equipment issuance, and tracking.
  • Ensure compliance with IT policies, security standards, and data protection practices.

Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, or related field (preferred).
  • Proven experience in a technical support, helpdesk, or IT support role.
  • Knowledge of computer hardware, operating systems (Windows/Linux/Mac), and common office applications.
  • Basic understanding of networking technologies (TCP/IP, LAN, WAN, Wi-Fi, VPN).
  • Strong troubleshooting and problem-solving skills.
  • Ability to document processes, solutions, and technical instructions clearly.
  • Good communication and interpersonal skills.

Preferred Skills:

  • Familiarity with Windows Server, Office 365/Google Workspace administration.
  • Experience with remote desktop support tools.
  • Knowledge of basic server, CCTV, or structured cabling is an advantage.

Other Skills:

  • Driving manual- and automatic-transmission vehicles.

Job Types: Full-time, Permanent

Pay: Php24, Php28,000.00 per month

Benefits:

  • Company events
  • On-site parking
  • Opportunities for promotion
  • Promotion to permanent employee
  • Transportation service provided

Application Question(s):

  • Can you drive both manual and automatic cars?

Education:

  • Bachelor's (Preferred)

Experience:

  • Technical Support, helpdesk, or IT support role: 5 years (Preferred)

Work Location: In person

  • Branch Support Staff

    5 days ago

    Biñan, Calabarzon, Philippines RCAdvantage Full time ₱200,000 - ₱300,000 per year

    Bruno's Services Corporation, a renowned full-service barbershop with over 30 years of experience. Bruno's Barbers has established itself as a brand synonymous with premium barber services, offering a classic yet relevant, manly, and reliable grooming experience to men of all ages.Job Summary:Responsible for maintaining the store's operational standards by...

  • IT Technical Support

    3 weeks ago

    Quezon City, Philippines Icarus Fast One Full time

    Read Before Applying Please ensure that you meet the qualifications and requirements listed below before submitting your application. Incomplete applications or those not meeting the criteria may not be considered. Job Title: IT Technical Support Staff About the Role We are seeking a dedicated IT Technical Support Staff to provide timely assistance to users...

  • Technical Support Representative

    4 days ago

    Biñan, Philippines CrewBloom Full time

    The Technical Support Representative will be an integral part of our client’s support team–offering expert assistance for a wide range of technical issues to English-speaking clients over the phone and through remote access and tech support tools. The ideal candidate will have a strong background in BPO call center inbound phone calls from...

  • IT Technical Support

    1 day ago

    Dasmariñas A, Philippines Fastrack Multi-Purpose Cooperative Full time ₱120,000 - ₱180,000 per year

    HIRING: IT Technical SupportWork Location: Dasmariñas, CaviteEmployment Type: Full-time (Rank and File)Salary: Based on ExperienceAbout the RoleWe are looking for a skilled and reliable IT Technical Support to join our team in Dasmariñas, Cavite. The role involves diagnosing and repairing computer hardware and software issues, maintaining network...

  • IT Technical Support

    2 weeks ago

    Quezon City, National Capital Region, Philippines Rica Ana Trading Full time ₱250,000 - ₱450,000 per year

    Read Before ApplyingPlease make sure you meet the qualifications and requirements listed below before submitting your application. Incomplete applications or those not meeting the requirements may not be considered.Job Title: IT Technical Support StaffJob Description:We are looking for a dedicated and proactive IT Technical Support Staff to join our team....

  • Technical Support Engineer

    1 week ago

    Biñan, Philippines Safc Full time

    Salary Range - Php 18,000.00 - 22,000.00 Job Summary To provide timely and effective technical assistance for internal systems, hardware, and software, ensuring smooth operations and minimal downtime. The Technical Support Engineer serves as the first line of defense for resolving IT issues, maintaining system integrity, and supporting end-users across the...

  • IT Technical Support

    2 weeks ago

    Cebu City, Philippines MEGAMAXX COMPUTER SHOP Full time

    Responsibilities Technical Support: Provide first-line support for IT incidents and requests via phone, email, and in-person, troubleshooting hardware and software issues. Issue Resolution: Diagnose and resolve technical hardware and software issues, escalating to senior IT staff when necessary. User Assistance: Assist users with system access, software...

  • Utility Staff

    1 week ago

    Biñan City A, Philippines Aikon Food Corporation Full time ₱188,160 - ₱192,768 per year

    Position: Utility Staff – CommissaryLocation: AFC CommissaryAddress: San Francisco Road, Halang, Binan City, LagunaJob Overview:The Utility Staff plays a crucial role in maintaining cleanliness, sanitation, and organization in the commissary. This position supports kitchen operations by ensuring all work areas, tools, and equipment are clean, properly...

  • Staff Equipment Engineer

    2 weeks ago

    Biñan, Philippines Vishay Intertechnology, Inc. Full time

    Join to apply for the Staff Equipment Engineer role at Vishay Intertechnology, Inc. The Mfg. Equipment Engineering (MEQ) team provides value add by: developing (investment and maintenance) budgets and ensuring investments and technical projects stay in line accordingly. Evaluating, selecting and ordering appropriate equipment for the production of products....

  • Technical Support Representative I

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines GOODMAN SUPPORT SERVICES INC. Full time ₱250,000 - ₱500,000 per year

    Functional Overview:As a Technical Support Representative, you will serve as the first line of defense in maintaining service reliability and operational performance across network, application, and infrastructure layers. You will be responsible for monitoring systems, detecting service issues, performing initial triage, and escalating to the appropriate...