Customer Service

1 week ago

Mandaue City, Central Visayas, Philippines RH-Studio Full time ₱240,000 per year

About the Role

RH-Studio is looking for a Customer Service & Admin Associate to help with client communications, invoicing, and scheduling. This role mixes customer interaction with simple admin support—perfect for someone who's organized, service-oriented, and eager to learn.

Shift Schedule

  • Mid-shift: 3:00 PM – 12:00 AM (Monday–Friday)
  • Onsite only (no WFH)

Key Responsibilities

  • Respond to client inquiries via WhatsApp, email, and chat using templates and scripts.
  • Assist with bookings, scheduling shoots, and updating client info in HubSpot.
  • Prepare and send invoices; update payment records.
  • During downtime, do light lead generation/research on potential clients (brands, podcasts, influencers) and add them into our system.

What We're Looking For

  • Good English communication skills (Cantonese/Mandarin a plus but not required).
  • Organized and willing to learn new tools. (Simplybooks, Xero, Hubspot, etc)
  • Comfortable using a computer for basic tasks (scheduling, email, CRM).
  • Positive, customer-first attitude.
  • Willing to work onsite in Mandaue (3 PM – 12 AM)

Bonus Skills (Nice to Have)

  • Experience with invoices, billing, or simple bookkeeping.
  • Familiarity with CRMs or scheduling tools.
  • Customer service experience
  • Interest in media, production, or creative industries.

Perks & Benefits

  • Competitive pay: ₱20,000/month
  • Be part of a supportive and creative Gen-Z team at RH-Studio, JDN Square, Mandaue

How to Apply?

Send your CV to - with the subject line: Application – CSR & Admin Associate

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php20,000.00 per month

Benefits:

  • Free parking
  • On-site parking
  • Promotion to permanent employee

Application Question(s):

  • Do you have customer service experience?

Work Location: In person

  • Customer Service Liaison

    2 weeks ago

    Mandaue City, Central Visayas, Philippines beBeeCustomerService Full time $4,800 - $12,000

    Job Title: Customer Service LiaisonWe are seeking a skilled and professional customer service liaison to join our team. As a key member of the organization, you will play a vital role in ensuring exceptional customer satisfaction across multiple channels.Respond promptly to customer inquiries and complaints via email, chat, and phone, providing accurate...

  • Customer Service Specialist

    2 weeks ago

    Mandaue City, Central Visayas, Philippines beBeeCustomerService Full time ₱14,500 - ₱17,600

    Customer Service Representative OpportunityWe are seeking a skilled and dedicated individual to fill the role of Customer Service Representative. As a key member of our team, you will be responsible for handling inbound and outbound calls, responding to customer inquiries, and resolving issues in a timely and professional manner.Your primary responsibility...

  • Customer Service Representative

    2 weeks ago

    Mandaue City, Central Visayas, Philippines beBeeCustomerService Full time $45,000 - $60,000

    About This RoleWe are seeking a skilled and empathetic professional to join our team as a Customer Advocate. As a key member of our customer service team, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding products and services.You will collaborate with internal and external teams to handle customer...

  • Customer Service Ambassador

    2 weeks ago

    Mandaue City, Central Visayas, Philippines beBeeCustomer Full time ₱40,000 - ₱65,000

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Ambassador to join our team. As a Customer Service Ambassador, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Manage Inbound Calls and Communications: Respond to incoming calls, emails, and online chats from customers...

  • Customer Service Representative

    2 weeks ago

    Mandaue City, Central Visayas, Philippines beBeeCustomerSupport Full time ₱6,480,000 - ₱8,640,000

    The role involves delivering high-quality customer service and product support to maintain excellent client satisfaction.Key ResponsibilitiesProvide exceptional customer service and product support to uphold our clients' expectations.RequirementsExcellent written and spoken communication skills in English.Strong problem-solving abilities with a focus on...

  • Customer Service Expert

    2 weeks ago

    Mandaue City, Central Visayas, Philippines beBeeSupport Full time ₱900,000 - ₱1,200,000

    Customer Support SpecialistThe role of Customer Support Specialist is a unique opportunity to deliver exceptional customer experiences and work from home. With a focus on SaaS and B2B cloud-based software, this position requires strong written and verbal communication skills, business English proficiency, and previous experience in customer support or a...

  • Customer Service Professional

    2 weeks ago

    Mandaue City, Central Visayas, Philippines beBeeCommunication Full time ₱276,000 - ₱504,000

    Job Overview">As a Customer Service Representative, you will be responsible for delivering exceptional service to our customers through various communication channels.The ideal candidate will possess excellent interpersonal and problem-solving skills, with the ability to handle customer inquiries in a professional and courteous manner.Key...

  • Customer Service Representative

    2 weeks ago

    Mandaue City, Central Visayas, Philippines beBeeCustomerService Full time ₱250,000 - ₱350,000

    We are seeking a skilled Customer Service Representative to join our team. As a key member of our customer service unit, you will be responsible for providing exceptional support to our clients through various channels.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and helpful...

  • Customer Service Professional

    2 weeks ago

    Mandaue City, Central Visayas, Philippines beBeeCommunication Full time $5,500 - $8,000

    Customer Service OpportunityWe are seeking a customer service professional who is passionate about delivering exceptional experiences for our customers. If you possess excellent communication skills, a keen eye for detail, and thrive in fast-paced environments, we would be interested in hearing from you.ResponsibilitiesProvide professional and...

  • Customer Service Staff

    2 days ago

    Mandaue City, Central Visayas, Philippines Diversified Services Solutions Inc. Full time ₱150,000 - ₱250,000 per year

    Answering face-to-face and online inquiries in a professional and timely manner.Processing customer concerns to the respective departments involved.Recording and monitoring the progress of customer tickets.Managing relationships with customers and providing resolutions to complaints.Coordinating the dispatch of products and services to customers.Selling...