Sales
3 days ago
As a technical sales staff member, you will be responsible for promoting and selling technical products or services to businesses or consumers. This role requires a deep understanding of the products/services offered as well as the ability to effectively communicate their technical features and benefits to potential customers.
Key Responsibilities:
Product Knowledge
- Develop a thorough understanding of the technical aspects and functionalities of the products/services being sold.
- Stay updated on industry trends, competitor products, and technological advancements.
Consultative Selling
- Understand customer needs and requirements through effective questioning and needs analysis.
- Recommend appropriate products/services that meet customer requirements.
- Provide demonstrations or presentations of products/services as needed.
Relationship Building
- Build and maintain strong relationships with customers to foster long-term partnerships.
- Provide after-sales support and follow-up to ensure customer satisfaction.
Technical Support
- Serve as a technical resource for customers, addressing inquiries, troubleshooting issues, and providing technical guidance.
- Coordinate with the technical team to resolve complex technical problems.
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