Community and Operations Associate

4 days ago

Makati City, National Capital Region, Philippines SHARVD Full time ₱1,000,000 - ₱2,000,000 per year

COMMUNITY & OPERATIONS ASSOCIATE

Location: Salcedo Village, Makati (behind Ayala Avenue)

Company: SHARVD

Setup: Hybrid

Salary: PHP 20,000

SHARVD is looking for a Community & Operations Associate who can strengthen their external-facing presence and ensure their community continues to thrive.

About SHARVD

Started in 2017, SHARVD is a boutique business incubator and outsourcing hub, supporting startups, SMEs, and international partners with business growth, compliance guidance, and network-building.

What They're Looking For

· Excellent organizational and multitasking abilities with attention to detail

· Good business writing and verbal communication skills

· Able to prepare professional correspondence, reports, and client-facing materials

· High emotional intelligence and strong interpersonal skills

· Able to collaborate across teams and maintain professionalism under pressure

· Proactive, resourceful, and comfortable working in a dynamic environment

· Experience in community management, client relations, or operations is a plus.

Key Responsibilities Community & Client Relations

· Act as the first point of contact for hub members, partners, and visitors

· Build and maintain strong relationships with clients, incubatees, and community partners

· Support client accounts with operational follow-ups (renewals, onboarding, feedback collection)

· Coordinate with the Communications Manager for smooth client communications and service delivery

· Draft and refine business correspondence, reports, and client updates to ensure professional communication standards

Hub & Ecosystem Operations

· Oversee co-working/hub experience: ensuring spaces are professional, welcoming, and client-ready

· Liaise with vendors, suppliers, and service providers for contracts, deliveries, and service quality

· Assist in managing occupancy logistics as SHARVD expands to new facilities (e.g., 7th floor)

· Support event logistics, workshops, and networking sessions to strengthen community engagement

Business Documentation & Compliance

· Manage templated contracts, NDAs, and standard forms for clients and vendors

· Track compliance requirements (permits, supplier docs, etc.) and liaise with SHARVD's law firm when escalation is required

· Ensure accurate filing and monitoring of client agreements and renewals

· Prepare clear and accurate written reports and documentation for management review

Leadership & Executive Support

· Provide support to the Managing Director for strategic and operational follow-ups

· Assist with light executive tasks such as scheduling, meeting prep, and priority tracking

· Act as a bridge between leadership and the hub community for smooth information flow

Why Join SHARVD?

· Work in a collaborative and purpose-driven team that supports business growth and innovation

· Gain exposure to startups, SMEs, and international partners in a dynamic and entrepreneurial environment

· Work directly with leadership and be mentored in both operational and strategic aspects of business incubation

· Opportunity to grow your career in community and operations management

Interested applicant may also send their resume at:

Job Type: Full-time

Pay: From Php20,000.00 per month

Benefits:

  • Flexible schedule
  • Work from home

Work Location: In person

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