community & operations associate

3 days ago

Makati City, National Capital Region, Philippines Green Zukini Full time ₱600,000 - ₱1,200,000 per year

SHARVD is looking for a Community & Operations Associate who can strengthen their external-facing presence and ensure their community continues to thrive.

About SHARVD

Started in 2017, SHARVD is a boutique business incubator and outsourcing hub, supporting startups, SMEs, and international partners with business growth, compliance guidance, and network-building.

What They're Looking For

  • Excellent organizational and multitasking abilities with attention to detail
  • Good business writing and verbal communication skills
  • Able to prepare professional correspondence, reports, and client-facing materials
  • High emotional intelligence and strong interpersonal skills
  • Able to collaborate across teams and maintain professionalism under pressure
  • Proactive, resourceful, and comfortable working in a dynamic environment
  • Experience in community management, client relations, or operations is a plus.

Key Responsibilities

Community & Client Relations

  • Act as the first point of contact for hub members, partners, and visitors
  • Build and maintain strong relationships with clients, incubatees, and community partners
  • Support client accounts with operational follow-ups (renewals, onboarding, feedback collection)
  • Coordinate with the Communications Manager for smooth client communications and service delivery
  • Draft and refine business correspondence, reports, and client updates to ensure professional communication standards

Hub & Ecosystem Operations

  • Oversee co-working/hub experience: ensuring spaces are professional, welcoming, and client-ready
  • Liaise with vendors, suppliers, and service providers for contracts, deliveries, and service quality
  • Assist in managing occupancy logistics as SHARVD expands to new facilities (e.g., 7th floor)
  • Support event logistics, workshops, and networking sessions to strengthen community engagement

Business Documentation & Compliance

  • Manage templated contracts, NDAs, and standard forms for clients and vendors
  • Track compliance requirements (permits, supplier docs, etc.) and liaise with SHARVD's law firm when escalation is required
  • Ensure accurate filing and monitoring of client agreements and renewals
  • Prepare clear and accurate written reports and documentation for management review
Why Join SHARVD?
  • Work in a collaborative and purpose-driven team that supports business growth and innovation
  • Gain exposure to startups, SMEs, and international partners in a dynamic and entrepreneurial environment
  • Work directly with leadership and be mentored in both operational and strategic aspects of business incubation
  • Opportunity to grow your career in community and operations management

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