Telephony Developer

Job Title: Telephony Developer - Contact CenterKey ResponsibilitiesResponsible for handling developments for telephony system used by contact center.Develop call flow scripts and assess user experience based on contact center requirement.Technical support for call flow changes and initiativesOversees the preparation and planning of call flows and...

Job Description:Responsible for handling developments for telephony system used by contact center.Develop call flow scripts and assess user experience based on contact center requirement.Technical support for call flow changes and initiativesOversees the preparation and planning of call flows and communication improvements.Manages the telephony platform of...

About the RoleAt Outforce, we help global businesses scale by building world-class teams. We're looking for a Zoho CRM Specialist with a strong background in CRM configuration, workflow automation, and software development to support our fast-growing operations.You'll take ownership of managing and optimising Zoho CRM, building custom applications, and...

About the RoleAt Outforce, we help global businesses scale by building world-class teams. Were looking for a Zoho CRM Specialistwith a strong background in CRM configuration, workflow automation, and software development to support our fast-growing operations.Youll take ownership of managing and optimising Zoho CRM, building custom applications, and...

Job Overview:Are you a strategic leader with a passion for optimizing workforce performance in a high-volume BPO environment? We are seeking a Senior Workforce Manager to oversee the forecasting, scheduling, and real-time management of our contact center operations. As a key member of the management team, you will take ownership of optimizing resources...

100% ONSITE IN BRIDGETOWNEQualifications:At least HS/SHS Grads no experience requiredKey Responsibilities:Excellent communication and phone skills, with an ability to think and react to situations confidentlyDemonstrate ability to identify opportunities, develop account strategies, and negotiate creative solutionsAppropriately communicate brand and corporate...

ResponsibilitiesLead the development of long-term and short-term staffing strategies based on forecasted call volumes, operational trends, and business requirements.Develop accurate forecasts for call volumes, service levels, and operational activities. Ensure the right staffing levels are maintained to meet performance targets across multiple business...

Lead the development of long-term and short-term staffing strategies based on forecasted call volumes, operational trends, and business requirements.Develop accurate forecasts for call volumes, service levels, and operational activities. Ensure the right staffing levels are maintained to meet performance targets across multiple business units.Oversee...

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and...

OverviewComcast brings together the best in media and technology. We drive innovation to create the world\'s best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of...