Unified Communications Engineer- Manila- Hybrid

6 days ago

Pasig, National Capital Region, Philippines Full Potential Solutions Full time

About Us

Full Potential Solutions (FPS) is a performance-based, analytically driven omnichannel solutions organization with operations in Kansas City, MO, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes, and proprietary technology to deliver groundbreaking solutions for our clients and fulfilling careers for our employees.

We invest in our people and put culture first because we believe that happy, fulfilled teams deliver breakthrough results. FPS offers a competitive suite of benefits for our employees, including a lucrative compensation program, medical, dental, and vision benefits, and the opportunity for high-potential career growth with a fast-growing company.

Our Core Values:

  • Integrity - Do what's right for everyone: clients, shareholders, partners & colleagues, TEAM is more important than self, and create an atmosphere of mutual respect
  • Excellence - Deliver exceptional client results, Reward and recognize performance, and Relentless pursuit of improvement
  • Accountability - Act like an owner, take pride in our work, Measure results (your own and our clients), Be passionate
  • Grace - Respect and appreciate differences, Care for one another, Humility, Make work personal

Our Mission: To create conditions within which people can thrive

As a Voice and Systems Engineer, you will be:

Part of an agile team to develop a scalable, highly available global voice platform

Collaborate with Product Managers, Architects, Engineering leaders and test engineers

Managing and Understanding the performance and scalability principles and apply when developing software

Able to document and communicate clearly

Able to configure, Troubleshoot and support VOIP servers

Overall management of Telephony Systems

Experience

+2 years hands on management using Asterisk based Telephony System across all discipline(Voice, Chat and email) particularly back-end configuration

+2 years of industry experience in developing, configuring and troubleshooting VOIP systems

Experiencing in implementing API integrations and configurations with 3rd party software (e.g. Salesforce, Dynamics Zendesk and other CRMs)

Hands on experience in writing scripts, MySQL, Java and PHP is a huge plus

Thorough understanding of VOIP protocols like SIP, RTP, RTCP, WebRTC

Good understanding of networking including firewall, ALG and VPN

Experience in troubleshooting tools

Prior experience in building telephony systems using freeswitch is a huge plus

Experience with any public cloud platform is a plus

Experience working on complex problems and systems

Experience working within an Agile/Scrum team

Positive, self-motivated and enthusiastic attitude with a strong-sense of ownership

Strong communication skills, both verbal and writte

  • Unified Communications Engineer- Manila- Hybrid

    1 week ago

    Pasig, National Capital Region, Philippines FPS Innovation Labs Full time ₱1,200,000 - ₱2,400,000 per year

    Career OpportunitiesThriving at FPSExplore Our LocationsEmployee Log in Candidate Log in to ConnectMailInformation TechnologyManila, PhilippinesHybridUnified Communications Engineer- Manila- HybridJoin our team today and unleash your full potentialAbout UsFull Potential Solutions (FPS)is a performance-based, analytically driven omnichannel solutions...

  • Unified Endpoint Sr Engineer

    2 weeks ago

    Pasig, National Capital Region, Philippines Insight Full time ₱120,000 - ₱180,000 per year

    Requisition Number: Engineer Sr Location: This is a hybrid opportunity where you will work 1 or 2 days in the office. Our office location is at 10th and 11th Floor Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines Insight at a Glance14,000+ engaged teammates globallyTop 5 Great Place to Work 2025#20 on Fortune's...

  • Unified Endpoint Sr Engineer

    2 weeks ago

    Pasig, National Capital Region, Philippines Insight Full time ₱900,000 - ₱1,200,000 per year

    Requisition Number: 102438Engineer SrLocation:This is a hybrid opportunity where you will work 1 or 2 days in the office. Our office location is at 10th and 11th Floor Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines 1605Insight at a Glance14,000+ engaged teammates globallyTop 5 Great Place to Work 202520 on Fortune's...

  • Director, Manila Sales

    4 days ago

    Pasig, National Capital Region, Philippines Dialpad Full time ₱144,000 - ₱600,000 per year

    Your role As Director of Manila Sales, you will lead our VSB and Small Business teams to drive growth and expand Dialpad's client base. In this role, you'll oversee a team of Managers, guiding them in engaging prospective customers, understanding their needs, and delivering tailored solutions. You'll collaborate cross-functionally with Sales, Marketing,...

  • Senior Power BI Consultant

    5 days ago

    Pasig, National Capital Region, Philippines McCoy Manila Full time ₱1,200,000 - ₱3,600,000 per year

    Are you a Power BI pro who thrives on turning data into decisions and mentoring others along the way?We're on the lookout for a Senior Power BI Consultant to lead high-impact BI and automation projects using Power BI, PowerApps, and Power Automate. If you're passionate about designing scalable solutions, mentoring junior consultants, and enabling businesses...

  • Director, Manila Sales

    4 days ago

    Pasig, National Capital Region, Philippines Dialpad Japan Full time ₱2,500,000 - ₱6,000,000 per year

    Back to all jobsDirector, Manila SalesVSB Sales Pasig, Metro Manila, PhilippinesAbout DialpadDialpad is the leading Ai-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe — including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply — rely on Dialpad to...

  • Director, Manila Sales

    4 days ago

    Pasig, National Capital Region, Philippines Dialpad Full time ₱900,000 - ₱1,200,000 per year

    About DialpadDialpad is the leading Ai-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe — including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply — rely on Dialpad to build stronger customer connections using real-time, Ai-driven insights. Visit to...

  • DevOps Engineer

    1 week ago

    Pasig, National Capital Region, Philippines Aumtrend Full time ₱840,000 - ₱1,920,000 per year

    Role : Devops EngineerCompany : One of the global client in PH, ManilaLocation : Ortigas Avenue- - Pasig CityWork Setup : HybridPermanent role & Direct Hiring by the client.Job Description :Experience designing and building CI/CD pipelines with JenkinsKnowledge of Continuous Integration concepts (unit testing, source code qualityanalysis, artifacts...

  • Azure Engineer

    5 days ago

    Pasig, National Capital Region, Philippines Insight Full time ₱1,200,000 - ₱2,400,000 per year

    Azure EngineerLocation: This is a hybrid opportunity where you will work once a week in the office. Our office location is at 10th and 11th Floor Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines 1605Now is the time to bring your expertise to the Azure Engineer role for a Fortune 500 Solutions Integrator where...

  • Product Support Coordinator

    2 weeks ago

    Pasig, National Capital Region, Philippines Goway Travel Manila Full time ₱1,200,000 - ₱2,400,000 per year

    PRODUCT SUPPORT COORDINATORJob Type:Full TimeLocation:HybridReporting to:Products Team Lead- ManilaJob purpose:INA Prime Solutions is our BPO line of business in Manila, PH at Goway Travel Ltd. Our mission is to empower businesses through seamless outsourcing solutions, leveraging skilled workforce to drive operational excellence and client success.We are...