Unified Communications Engineer- Manila- Hybrid

Career OpportunitiesThriving at FPSExplore Our LocationsEmployee Log in Candidate Log in to ConnectMailInformation TechnologyManila, PhilippinesHybridUnified Communications Engineer- Manila- HybridJoin our team today and unleash your full potentialAbout UsFull Potential Solutions (FPS)is a performance-based, analytically driven omnichannel solutions organization with operations in Kansas City, MO, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes, and proprietary technology to deliver groundbreaking solutions for our clients and fulfilling careers for our employees.We invest in our people and put culture first because we believe that happy, fulfilled teams deliver breakthrough results. FPS offers a competitive suite of benefits for our employees, including a lucrative compensation program, medical, dental, and vision benefits, and the opportunity for high-potential career growth with a fast-growing company.Our Core ValuesIntegrity - Do what's right for everyone: clients, shareholders, partners & colleagues, TEAM is more important than self, and create an atmosphere of mutual respectExcellence - Deliver exceptional client results, Reward and recognize performance, and Relentless pursuit of improvementAccountability - Act like an owner, take pride in our work, Measure results (your own and our clients), Be passionateGrace - Respect and appreciate differences, Care for one another, Humility, Make work personalOur Mission: To create conditions within which people can thriveAs a Voice And Systems Engineer, You Will BePart of an agile team to develop a scalable, highly available global voice platformCollaborate with Product Managers, Architects, Engineering leaders and test engineersManaging and Understanding the performance and scalability principles and apply when developing softwareAble to document and communicate clearlyAble to configure, Troubleshoot and support VOIP serversOverall management of Telephony SystemsExperience+2 years hands on management using Asterisk based Telephony System across all discipline(Voice, Chat and email)particularly back-end configuration+2 years of industry experience in developing, configuring and troubleshooting VOIP systemsExperiencing in implementing API integrations and configurations with 3rdparty software (e.g. Salesforce, Dynamics Zendesk and other CRMs)Hands on experience in writing scripts, MySQL, Java and PHP is a huge plusThorough understanding of VOIP protocols like SIP, RTP, RTCP, WebRTCGood understanding of networking including firewall, ALG and VPNExperience in troubleshooting toolsPrior experience in building telephony systems using freeswitch is a huge plusExperience with any public cloud platform is a plusExperience working on complex problems and systemsExperience working within an Agile/Scrum teamPositive, self-motivated and enthusiastic attitude with a strong-sense of ownershipStrong communication skills, both verbal and writteDepartment Information Technology Locations Manila, Philippines Remote status HybridContact FOX Talent AcquisitionColleaguesSaira ShaikhTechnical Recruiter, Talent AcquisitionInformation TechnologyManila, PhilippinesHybridUnified Communications Engineer- Manila- HybridJoin our team today and unleash your full potentialLoading application formCareer siteCareer OpportunitiesThriving at FPSExplore Our LocationsData & privacyLocationsKansas City, MissouriBogotá, ColombiaDavao, PhilippinesManila, PhilippinesPune, IndiaEmployee loginSSOCandidate Connect loginAlready working at Full Potential Solutions?Let's recruit together and find your next colleague.blocks--auto-join--form#focusEmailField" data-blocks--auto-join--form-tooltip-login-value="Enter your email address" data-blocks--auto-join--form-tooltip-login-with-value="Login with %{email}"> blocks--auto-join--form#handleBefore turbo:submit-end->blocks--auto-join--form#handleComplete" action="/en/auto_join" accept-charset="UTF-8" method="post">