Source to Pay Coordinator

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

The role is part of the Source to Pay Team supporting the risk management of Third-Party Business Partners. The role is expected to do assigned tasks with direct supervision. Under direct supervision, the role will execute assigned tasks and collaborate closely with various teams, including Procurement, Cross-Functional Partners, Requisition to Receipt and Invoice to Pay Teams, and Accounts Payable and Receivable.

• Analyze and review new supplier requests forms by conducting thorough investigations and background checks; verify their legitimacy and compliance
• Coordinate with suppliers to ensure updated information is reflected in all relevant systems.
• Communicate timely with requesting departments and relevant users to clarify needs and requirements; Document findings and provide recommendations for approval or rejection.
• Maintain and update key contact information for both new and existing suppliers. Support the retriggering of Inherent Risk Questionnaire (IRQ) processes as needed (e.g. due to changes in key contact information).
• Update the tracker on IRQ progress and highlight any overdue tasks and IRQs that have timed out.
• Maintain records of IRQ monitoring activities.
• Monitor the status of active IRQs to ensure timely processing and completion. Identify and escalate any delays or issues in the IRQ process with the support of the senior members of the team/Team Lead.
• Support the timeout process for IRQs, ensuring that any IRQs that exceed predefined time limits are appropriately addressed by coordinating with users. Implement corrective measures to prevent future timeouts based on existing guidelines.
• Review IRQs paused during onboarding by communicating with suppliers and internal teams to determine the cause and necessary steps to resume or cancel the onboarding. Document decisions and communicate outcomes to relevant parties
• Support the recertification process of suppliers, ensuring compliance with organizational standards and requirements. Assist in the preparation and distribution of recertification documents. Track the status and update the recertification records in the supplier database accordingly.
• Support Employee Center to ensure efficient communication and information flow. This includes addressing any issues with the guidance of senior members of the team and team lead.
• Monitor and respond to queries in the Employee Center mailbox.
• Distribute relevant information to employees as needed.
• Organize and document all email correspondence.
• Support and direct users to the correct procedures in managing Third Party Risk
• Review and record all third-party data within service level agreement (SLAs) timely and accurately.
• Perform all assigned tasks in compliance with SLA, process, policies, and procedures

Qualifications

• Bachelor's degree in business or supply chain is preferred
• 0-1 year of experience in managing Third Parties, Customer Service, or Procurement preferred
• Basic knowledge in MS Office tools
• Knowledge of Coupa platform and associated systems is preferred
• Has the flexibility to work according to changes in workload and other priorities

Additional Information

About AECOM

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients' complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at

What makes AECOM a great place to work

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you'll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you've always envisioned. Here, you'll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.