IT Service Desk Analyst

7 days ago


Quezon City, National Capital Region, Philippines The HIRD Corp. Full time ₱300,000 - ₱450,000 per year

Qualifications:

  • 1+ year of IT Service Desk experience (BPO preferred).
  • ServiceNow (SNOW) and Active Directory (AD) proficiency is a must.
  • Proven success with international voice support.
  • Available for night shifts in Quezon City.

Perks:

  • Salary up to ₱30K.
  • 20%-night shift premium.
  • Day 1 HMO coverage.
  • On-site gym, karaoke, lounge, and more.
  • Clear career growth opportunities.

Role Overview:

  • Proactively monitor and troubleshoot systems.
  • Keep users happy with excellent service and communication.
  • Staying current with the latest IT tools and practices and sharing your knowledge with the team.

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