Collection Associate

19 hours ago

Mandaluyong City, National Capital Region, Philippines EastWest Banking Corporation Full time ₱500,000 - ₱1,000,000 per year

About the job Locations: Mandaluyong Corporate Title : R & F Work Arrangement: Onsite Our Consumer Lending Team is looking for experienced professionals to join us in our Mandaluyong site in the role of Collections Associate . As a Collections Associate, your main role is to meet collection goals while following BSP and other regulations.

You'll work on collecting overdue payments via calls, letters, and SMS, handle client requests like reversals and updating information, and negotiate payment arrangements. You'll also monitor your productivity and follow team strategies for improved performance. What the role will entail Perform collection efforts on delinquent accounts through callouts, collection letters, and SMS; Assess and initiate financial and non-financial client requests which include but are not limited to reversals, payment transfers, and updating of cardholder information with customer turnaround time; Negotiate for special customer payment arrangement schemes for customers.

Monitor own productivity attainments, and implement action plans discussed with the team head. All other tasks that may arise in the performance of the above mentioned. What we're looking for Bachelor's/College Degree holder Self-motivated and detail and result oriented

Good analytical, negotiation, and problem-solving skills Collections related work experience is an advantage. Fresh graduates are welcome to apply. Willing to be assigned in Mandaluyong What you can expect from joining our team Career development and training opportunities Competitive salary package and benefits Performance-based incentives and recognition programs to reward high-performing individuals Opportunity to work with industry experts and be mentored by them Defined career progression paths to guide you in your professional growth #J-18808-Ljbffr

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