Collection Associate
2 weeks ago
Duties & Responsibilities:
- To conduct collections activity on early-stage/past due accounts of customers through negotiation by telephone, SMS, and email.
- Responsible for building relationships with customers whose account payments are past due/overdue, assisting them with their situation, and solving their problems to reach a positive conclusion.
- Gaining customers' commitment to making payments on their overdue accounts and enabling them to have their accounts up to date
- Capable of diligently responding to inquiries and other Payment, Billing, and Collections concerns
Qualifications:
- At least college level
- With at least 1 year of experience in collection in a microfinance company
- Fresh graduates are welcome to apply
- Can start ASAP
Benefits upon Regularization:
- HMO
- 15 Days Sick Leave,
- 15 Days Vacation Leave,
- 3 Days Bereavement Leave,
- 3 Days Emergency Leave
- Medicine Reimbursement
- Deminimis Allowance
- Transportation Allowance
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