
Collections Associate
3 days ago
ob Summary
The Collection Associate is responsible in executing the provisions under Credit Memorandum No. 20, Collection Procedures, and in achieving the target ratio of non-performing loans in his assigned branches.
Job Description
- Reviews delinquent accounts daily.
- Identifies the true reason of delinquency.
- Cures and prevent delinquency by international coordination and/or collection calls and SMS.
- Prepares and sends collection letters, statements of accounts and re-pricing letters
- Reports all progress updates and challenges to the Regional Collection Officer (RCO)
- Monitors dishonored checks and requires replacement by calling the client, preparing, and sending of notice of dishonored cheque.
- Monitors and ensures the replenishment of depleted PDCs
- Processes client requests to replace PDCs
- Submits the approved pullout cheque requests to COD for pre-terminated accounts
- Monitors online deposit payments of clients
- Updates the remarks in the delinquency report
- Files daily collection report, weekly delinquency reports and statements of account
- Coordinates with other personnel to address and resolve collection-related concerns.
- Performs all other functions assigned by the Management
Qualifications
- Graduate of any business course
- At least one (1) year of work experience in collections
- Above average verbal and written communication skills
- Fresh Graduates are welcome to apply.
- Must be willing to report daily onsite
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