Collections Associate
22 hours ago
ob Summary
The Collection Associate is responsible in executing the provisions under Credit Memorandum No. 20, Collection Procedures, and in achieving the target ratio of non-performing loans in his assigned branches.
Job Description
- Reviews delinquent accounts daily.
- Identifies the true reason of delinquency.
- Cures and prevent delinquency by international coordination and/or collection calls and SMS.
- Prepares and sends collection letters, statements of accounts and re-pricing letters
- Reports all progress updates and challenges to the Regional Collection Officer (RCO)
- Monitors dishonored checks and requires replacement by calling the client, preparing, and sending of notice of dishonored cheque.
- Monitors and ensures the replenishment of depleted PDCs
- Processes client requests to replace PDCs
- Submits the approved pullout cheque requests to COD for pre-terminated accounts
- Monitors online deposit payments of clients
- Updates the remarks in the delinquency report
- Files daily collection report, weekly delinquency reports and statements of account
- Coordinates with other personnel to address and resolve collection-related concerns.
- Performs all other functions assigned by the Management
Qualifications
- Graduate of any business course
- At least one (1) year of work experience in collections
- Above average verbal and written communication skills
- Fresh Graduates are welcome to apply.
- Must be willing to report daily onsite
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