IT Technical Support Intern

Job Description:As an L2 Technical Support Engineer, you will serve as a key escalation point for advanced hardware, software, and network-related issues. You will collaborate with internal teams to resolve complex technical problems, ensure excellent customer service, and maintain high service standards.Key Responsibilities:Provide advanced support for...

As a Technical Support Tier I, you will serve as the first line of defense in maintaining service reliability and operational performance across network, application, and infrastructure layers. You will be responsible for monitoring systems, detecting service issues, performing initial triage, and escalating to the appropriate technical teams. This role...

Position: Technical Support Level 1Work Location: RCBC Tower 2, MakatiWork Setup: Work-from-Office (Onsite)Work Shift: Night Shift (aligned with US hours)Qualifications:At least 1 year technical support and customer service experienceExperience with Zendesk and Microsoft OfficeMust possess excellent verbal and written communication skillsMust possess a...

Position: Technical Support Level 3Work Location: RCBC Tower 2, MakatiWork Setup: Work-from-Office (Onsite)Work Shift: Mid Shift (aligned with UK hours)Qualifications:Minimum 3 years of technical/application support and customer service experienceSQL experience required.NET experience desirableAWS & Azure hosting experience preferredExperience working with...

Job SummaryTechnical Support Specialist - We are seeking a highly skilled and experienced Technical Support Specialist to join our team. In this role, you will be responsible for providing technical support and troubleshooting services to our clients and internal teams.As a Technical Support Specialist, you will be the primary point of contact for technical...

Job Title: Technical Support SpecialistJob DescriptionWe are seeking a highly skilled professional to join our support team.This is a customer-facing role that requires exceptional communication skills to engage with internal stakeholders.You will provide top-notch support to corporate team members and brokers, ensuring smooth operations and resolving...

JOIN OUR GROWING IT TEAMDirect HiringFull time, Onsite (MAKATI CITY)Negotiable salary based on skills and experienceTask focus mainly in Software/System-related supportAt least 5 years of experience or higherJob DescriptionLead the Technical Support Team : Supervise and coordinate the daily operations of the support desk.Monitor and Improve Support Quality :...

Technical Support Professional-AMS (EUC-ODC)2 to 5 years of professional experience; L1 Incident handling;User issue troubleshootingEscalate to EUCDirectly reach out to the users; Daily HealthchecksComply Healthcheck reportCheck incidentCompile Reports and alerts; VM MonitoringLog analysis o Review and Montioring;Security Alerts handlingDefender Alerts1LOD...

Technical Support ProfessionalThis is a fantastic opportunity to join our team as a skilled technical support professional.You will be responsible for performing all actions included in a clinic visit and online and on-site troubleshooting, according to the service contract requirements, company policies, and KONE processes.As a technical support...

Job Title: Technical Support SpecialistOverview: As a Technical Support Specialist, you will play a vital role in ensuring the smooth operation of our platforms and applications. Your primary responsibility will be to provide technical support and troubleshooting services to customers, resolving issues efficiently and effectively.Responsibilities: Provide...