Financial Services Representative

Compensation & Benefits

• Base Pay: 28,000-35,000 pesos/monthly
• Paid Time Off
• Internet Grant (Worth 2,000 pesos)
• Performance Bonus 1,000 - 5,000 pesos/week
• You'll receive ongoing training from our Team Managers, who have previously performed the same job and will help you to master it

3 Key Responsibilities:

1. Objection Handling & Credit Rebuilding Sales:

• Engage in inbound calls with customers who have been declined for loans, understanding their concerns and effectively addressing objections.
• Pitch and sell credit rebuilding products that align with the customer's financial goals and circumstances.
• Maintain a positive and empathetic approach to turn potential rejections into successful sales.

2. Customer Education & Support:

• Provide clear and concise financial education to customers about credit rebuilding strategies and the benefits of the offered products.
• Ensure customers fully understand the product offerings, terms, and how they can improve their credit score.
• Offer ongoing support and follow-up to guide customers through their credit rebuilding journey.

3. CRM Management & Process Optimization:

• Accurately document customer interactions, objections, and sales outcomes in the CRM system.
• Leverage CRM data to identify trends and refine objection-handling techniques for improved conversion rates.
• Collaborate with the team to optimize sales processes, share insights, and contribute to continuous improvement efforts.

Desired Skills & Abilities:

• 3 or more years of proven sales experience, ideally in financial services.
• Strong communication skills in English, and being able to speak French is a plus
• Expertise in objection handling and negotiation.
• Familiarity with CRM systems, with Salesforce experience preferred.
• Ability to thrive in a fast-paced, multitasking environment.

About Us:

Founded in 2014, Spring Financial has spent the last 10 years simplifying the lending process for millions of Canadians providing a wide range of solutions to effectively manage various financial circumstances. In the process, we've become the largest fintech loan originator in the country with over 80,000 monthly applicants Today, Spring offers personal lending, credit building, mortgages & savings products, and a growing range of financial services, all of which are made available to Canadians from the comfort of their own home and without having to visit a branch

We have an ambitious roadmap that will enable us to build on our best-in-class customer acquisition and origination platform. Our goal is to create solutions and innovative new products for our end consumers, including next-gen credit cards and other data-based fintech products. We are dynamic entrepreneurs who operate with a real sense of urgency. We have created some of the best in market products and sales processes allowing millions of Canadians to get access to financing online, via text or over the phone – all from the comfort of their own home To learn more about our offerings please visit our website here:

Recruitment Process:

1. Initial Contact: Our Talent Acquisition Coordinator will reach out to you to confirm details of your experience and what you are looking for.
2. Interview with Hiring Manager: If the hiring manager is interested, we will schedule an interview with department managers to discuss your suitability for the role.
3. Background Check: Successful candidates will proceed to a background check, which includes verifying your work-from-home setup and identity.
4. Talent Acquisition Discovery Call: We will discuss common policies and arrangements related to our work-from-home setup with you.
5. Offer and Onboarding: We will then provide the necessary documents for your job offer and start the onboarding process.
6. IT Setup: Finally, we will then schedule a call with our Technical Team to setup your computer making sure you're all setup for your first day