Vendor Management Senior Lead

Job Description: Customer Service IT ManagerWe are seeking a highly driven and visionary Customer Service IT Manager to lead the global IT strategy for our customer service operations. This role combines strategic leadership with the ability to dive into details when needed, ensuring our technology landscape supports world-class customer experiences. The...

IT ManagerJOB PURPOSE:Responsible for all operation in Philippines but will increasingly be integrated in global IT-processes like development, implementing, monitoring and operations.ESSENTIAL JOB FUNCTION:Lead and manage Philippines IT team, operations, priorities, and performance.Ensure IT infrastructure and applications operate to the satisfaction of...

We are seeking for a proactive and results-driven Vendor Manager to oversee and manage our partnership with outsourced Customer Service Business Process Outsourcing (BPO) providers.In this role, you will be responsible for ensuring that our BPO partners deliver high-quality, efficient, and cost-effective customer service in alignment with company goals and...

ROLE AND RESPONSIBILITIES The IT Security Vendor Risk Analyst is responsible for maintaining, improving, and monitoring the Vendor Risk Management program as it relates to IT security. The IT Security Vendor Risk Analyst is expected to lead coordination efforts with internal and external parties in conducting Teleperformance vendor and supplier risk...

The GWAM Vendor Management team acts as a trusted advisor for all stages of custody and vendor management across the institution, functioning as an extension of the North American GWAM Vendor Management team based in Boston. This client-facing team manages JH/Manulife's global custodial and vendor relationships in their role as Vendor Management Analysts....

DUTIES & RESPONSIBILITIESDeveloping and sustaining long-standing relationships with company-approved vendorsMeeting with suitable vendors to assess their products, inquire about their services, negotiate pricing, and communicate any product or service-related concerns.Conducting research on available vendors to determine which vendors offer the best pricing...

Job Description:The Senior Analyst, Vendor Governance reports locally to the Director Vendor Risk in MBPS and works operationally with the Sr Director, Vendor Governance Management in North America (Business Unit) and is responsible for ensuring effective risk management of the Company's vendors globally. The incumbent will have a deep understanding of...

Purpose of the jobThe Application Manager leads the long-term strategic development of the CRM, translating business requirements into effective and future-proof solutions that drive automation and operational excellence.The Application Manager ensures that CRM features and functionalities are designed to enhance customer and agent experiences while...

The Vendor Relationship Representative supports the department by facilitating, developing and contributing to effective relationships with suppliers and vendors. Is able to work with general supervision.ResponsibilitiesDevelop and maintain positive vendor relations to ensure superior customer satisfactionReceive and handle customer calls and email requests...

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.Job DescriptionThe vendor management expert is responsible for managing the company's relationships with partners and vendors. This includes identifying,...