Workforce Management Analyst

About the role Qualis Support Services is looking for a Workforce Management (WFM) Reporting Analyst to join our team in Taguig City, Metro Manila. As a fulltime Workforce Management Reporting Analyst, you will play a key role in transforming data into actionable insights that drive smarter workforce decisions. This role combines data analytics, reporting...

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Looking for a new challenge? Join a company where YOU matterWe are hiring for awesome professionals for our pioneer team. Join us nowWorkforce ManagerWorkforce Team LeadWorkforce SchedulerWorkforce Real Time AnalystWe are looking for an awesome and talented Workforce Management Manager who wants to join our growing awesome WFM teamResponsibilities:Manage...

TASQ is looking for a Senior Workforce Management Analyst to work on-site in Taguig.The screening interview will be done over-the-phone, so please keep your line open. The rest of the process will be done on site.A.EDUCATION AND EXPERIENCE PREFERENCESHigh School Diploma or its equivalentWFM Experience PreferredMS Excel KnowledgeReporting and Analysis...

Showcase your talents. Create your success story with usWe are looking for an awesome and talented Workforce Management professionals for our growing awesome WFM teamWorkforce ManagerWorkforce SchedulerWorkforce Real Time AnalystWFM Real Time Analyst/SchedulerAs A Real time Analyst you will manage and ensure that the service level agreements for various...

Job title: WFM ManagerLocation:McKinley, Taguig (Onsite)Experience:3+ years of experience as WFM ManagerNo of Openings:1Responsibilities:Highly motivated individual with a passion for data analysis, workforce management, and performance coachingManage workforce analytics staffResponsible for manipulating and visualizing data from multiple sources to create...

The Workforce Analyst is a pivotal role in ensuring the business optimizes its manpower to meet client deliverables efficiently. This role will focus on forecasting staffing needs, analyzing real-time workload and volume trends, and ensuring scheduling and intraday management processes meet both employee and business needs.Key Responsibilities:Forecasting...

We are hiring for a Workforce/Reporting Analyst for a client in BGC This is a hybrid role and the salary is up to 100K Main requirement is at least 3 years of relevant experience with background on reporting, forecasting and capacity planning ideally in a BPO company Qualifications The Requirements Essential SkillsStrong analytical and quantitative...

Job Title: Workforce & Quality Expert ManagerLocation: TaguigSalary: 140,000About the RoleWe are seeking a strategic and data-driven Workforce & Quality Expert Manager to lead the design, optimization, and continuous improvement of forecasting, scheduling, quality, and reporting functions within service desk and contact center operations.This senior...

Job Title:Workforce & Quality Expert ManagerCategory: Business Consulting, Strategy and Digital TransformationWork set up: Amenable to work onsite in TaguigWork shift: Night-shiftSalary budget: Up to PHP 140,000Experience: 5+yearsNon-negotiable:• 5–8 years of experience in workforce management, quality assurance, or operations analytics is required•...