Automotive Service Advisor

4 days ago

Antipolo A, Philippines Capital Industries, Inc. Full time ₱250,000 - ₱300,000 per year

Job Title: Service Advisor

Location: Antipolo City

Department: Service Operations Department

Reports To: Service Manager

Job Type: Full-time

Job Summary:

The Service Advisor acts as the liaison between customers and the service department. They are responsible for understanding customer needs, scheduling service appointments, providing repair estimates, and ensuring excellent customer service throughout the repair process. The role requires strong communication skills, automotive knowledge, and a commitment to delivering a top-tier customer experience.

Key Responsibilities:

  • Greet customers in a courteous and professional manner.
  • Accurately document customer concerns and vehicle symptoms.
  • Schedule service and repair appointments efficiently.
  • Provide detailed cost estimates, timelines, and service explanations.
  • Coordinate with technicians to determine service needs and communicate progress to customers.
  • Upsell additional services when appropriate based on vehicle inspection reports.
  • Maintain open communication with customers regarding service status, delays, or changes.
  • Ensure all repairs are performed to the highest quality and completed on time.
  • Handle customer complaints or issues promptly and professionally.
  • Process invoices and payments upon service completion.
  • Maintain up-to-date knowledge of dealership services, policies, and promotions.
  • Ensure cleanliness and organization of the service reception area.

Requirements:

  • High school diploma or equivalent (Associate degree or automotive certification preferred).
  • Previous experience in a service advisor or customer service role, preferably in the automotive industry.
  • Strong knowledge of automotive systems and repairs.
  • Excellent interpersonal and communication skills.
  • Strong organizational and time-management abilities.
  • Proficiency in service management software and general computer skills.
  • Valid driver's license with a clean driving record.

Preferred Qualifications

  • Familiarity with industrial equipment

Key Competencies:

  • Customer-centric attitude
  • Attention to detail
  • Problem-solving ability
  • Sales and upselling skills
  • Team collaboration

Working Conditions:

  • Typically works in a service reception or automotive shop environment.
  • May require standing or walking for long periods.
  • Occasional exposure to vehicle noise, fumes, and outdoor weather.

Job Type: Full-time

Pay: Php25, Php30,000.00 per month

Benefits:

  • Flexible schedule
  • Paid training
  • Pay raise

Work Location: In person

  • Service Advisor

    7 days ago

    Tagaytay City A, Philippines Lakan Motors Incorporated Full time ₱900,000 - ₱1,200,000 per year

    Automotive EngineerJob type: Full timeLocation: Silang, CaviteWe are seeking a skilled and detail-oriented Automotive Engineer to join our team. In this role, you will contribute to the design, development, and testing of innovative automotive systems, focusing on enhancing vehicle performance, safety, and efficiency. This role also involves collaborating...

  • Service Advisor

    4 days ago

    Bacoor A, Philippines Subic GS Auto Inc Full time ₱400,000 - ₱600,000 per year

    Duties:Responsible for an inbound and outbound calls for booking appointmentsConsulting with mechanics regarding necessary repairsProviding customers with information and advice warranty protectionsCreate job estimate and repair orderExplain technical issues to customers in simple termsService sales generationQualifications:With degree in Automotive...

  • automotive shop supervisor

    6 days ago

    Kawit A, Philippines Seika Autoparts & Accessories Full time ₱2,280,000 - ₱2,400,000 per year

    Job Summary:We are seeking an experienced and motivated Store Manager to oversee the operations of our Car Automotive and Accessories store. The ideal candidate will have a passion for automotive products, excellent leadership skills, and a deep understanding of retail management. As a Store Manager, you will be responsible for ensuring smooth daily...

  • Automotive Aircon Technician

    6 days ago

    Antipolo City, Calabarzon, Philippines Basic Hauling and Logistic Inc. Full time ₱300,000 - ₱600,000 per year

    About the role Basic Hauling and Logistic Inc. is seeking a highly skilled Automotive Aircon Technician to join our team in Antipolo City Rizal on a full-time basis. In this pivotal role, you will be responsible for diagnosing, repairing, and maintaining the air conditioning systems of our fleet of commercial vehicles. Your expertise will play a vital part...

  • Automotive Service Technician

    4 days ago

    Biñan City A, Philippines Cruzmotors Phils Corporation - (Battery Center) Full time ₱204,000 per year

    Responsibilities:Perform accurate diagnostics and repairs on mechanical and electrical systemsHandle general repairs including aircon, underchassis, and maintenance servicesEnsure work meets manufacturer and industry standardsKeep a clean, safe work area and follow safety protocolsCommunicate repair findings and options to customers or team...

  • Automotive Technician

    2 weeks ago

    Calamba City A, Philippines ZOOMHUB INC. GWM CALAMBA Full time ₱216,000 - ₱300,000 per year

    Primarily responsible for the efficient and effective delivery of basic vehicle diagnosis, preventive maintenance services and minor mechanical vehicle repair in accordance with prescribed guidelines and standards by the Plant / Manufacturer and in compliance with the policies and procedures of the Company and the AUTOHUB Group.EDUCATION : Graduate of...

  • Auto Technician

    2 days ago

    Carmona A, Philippines ENARS TRADING AND CAR CARE ENTER Full time ₱40,000 - ₱60,000 per year

    The Auto Technician is responsible for diagnosing, repairing, and maintaining vehicles to ensure they operate efficiently and safely. The role requires strong mechanical knowledge, attention to detail, and commitment to delivering quality service.DUTIES AND RESPONSIBILITIES:Perform preventive maintenance and repair services on various types of...

  • E-trike Technician

    2 weeks ago

    Antipolo A, Philippines Pure-EVs, Inc Full time ₱216,000 - ₱432,000 per year

    We are looking for a skilled and reliable E-trike Technician to join our team. The role is responsible for ensuring the proper maintenance, troubleshooting, and safe operation of our E-trike fleet to support smooth and efficient daily operations. This position requires hands-on electrical skills, attention to detail, and commitment to safety standards.Job...

  • Maintenance Mechanic

    2 weeks ago

    Antipolo City, Calabarzon, Philippines People First Labor Service Cooperative Full time ₱300,000 - ₱450,000 per year

    perform routine and corrective maintenance on company vehicles and automotive equipment. The ideal candidate will have hands-on experience in diagnosing mechanical issues, conducting repairs, and ensuring all vehicles are safe, reliable, and compliant with operational standards.Perform preventive maintenance and repairs on light and heavy vehicles, including...

  • Senior Mechanic

    2 weeks ago

    Silang A, Philippines Lakan Motors Incorporated Full time ₱600,000 - ₱800,000 per year

    We're HiringLMI is looking for:Senior Automotive MechanicQualifications:Certifications: TESDA NC I or NC II certification in Automotive Servicing (or similar qualifications).Experience: 1-3 years of experience as an automotive mechanic or technician is preferred, but recent graduates with relevant training will be considered.Skills:Basic knowledge of vehicle...