
Instructional Design Specialist
7 days ago
Under limited supervision, the Instructional Design Apprentice conducts integrated training needs assessments; evaluates, coordinates, designs, and/or delivers a comprehensive range of training and education programs to support call center operations. Delivery methods include ILT, e-learning, asynchronous and synchronous design and delivery.
Responsibilities:
Selects or develops training aids, including instructor-led Training, Computer Based Training, handbooks, job aids, demonstration models, multimedia visual aids, computer tutorials, and reference works. (40% of work time)
Develops training curricula and/or recommends or utilizes programs that meet instructional goals and objectives, including use and support of a Learning Management System. (20% of work time)
Formulates training outlines and determines instructional methods, utilizing knowledge of specified training needs and effectiveness of such methods as individual training, group instruction, lectures, demonstrations, meetings, and cooperative learning workshops. (15% of work time)
Evaluates effectiveness of training and development programs and utilizes relevant evaluation and quality data to revise or recommend changes in instructions, methods, or processes. (15% of work time)
May review instructor performance and recommend improvements to program content and/or instructor presentation methods; may assist in recruit, selection, and training/certification of instructors. (5% of work time)
Assists in analyzing and assessing training and development needs for projects, teams, or individuals. (5% of work time)
The above statements are intended to indicate the general nature and level of work being performed by employees within this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job. Employees in this job may perform other duties as assigned.
Minimum Job Requirements:
- A degree holder in Training/Development or related field
- With at least two to five years' experience in design, development, and delivery of training
materials in the call center industry or environment are preferred.
- Ability to design, develop, implement, and evaluate training plans, curricula, and methodology
for synchronous and asynchronous delivery is highly preferred.
- Demonstrated performance consulting experience while using effective interaction skills is
preferred.
- Presentation experience using flexible delivery methods (lecture, computer-based/assisted,
performance, facilitation, cooperative learning) and tools is preferred.
- Ability to manage and implement multiple projects using project management tools/skills is
preferred.
- Demonstrated leadership experience and the ability to proactively resolve issues and develop
employees are preferred.
- Strong interpersonal and communication skills and the ability to work effectively with a wide
range of staff and clients in a diverse environment are preferred.
- Must be able to work flexible hours and schedules to meet the needs of various projects.
- Willing to work in Commonwealth Quezon City.
requirementDescription
Under limited supervision, the Instructional Design Apprentice conducts integrated training needs assessments; evaluates, coordinates, designs, and/or delivers a comprehensive range of training and education programs to support call center operations. Delivery methods include ILT, e-learning, asynchronous and synchronous design and delivery.
Responsibilities:
Selects or develops training aids, including instructor-led Training, Computer Based Training, handbooks, job aids, demonstration models, multimedia visual aids, computer tutorials, and reference works. (40% of work time)
Develops training curricula and/or recommends or utilizes programs that meet instructional goals and objectives, including use and support of a Learning Management System. (20% of work time)
Formulates training outlines and determines instructional methods, utilizing knowledge of specified training needs and effectiveness of such methods as individual training, group instruction, lectures, demonstrations, meetings, and cooperative learning workshops. (15% of work time)
Evaluates effectiveness of training and development programs and utilizes relevant evaluation and quality data to revise or recommend changes in instructions, methods, or processes. (15% of work time)
May review instructor performance and recommend improvements to program content and/or instructor presentation methods; may assist in recruit, selection, and training/certification of instructors. (5% of work time)
Assists in analyzing and assessing training and development needs for projects, teams, or individuals. (5% of work time)
The above statements are intended to indicate the general nature and level of work being performed by employees within this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job. Employees in this job may perform other duties as assigned.
Minimum Job Requirements:
- A degree holder in Training/Development or related field
- With at least two to five years' experience in design, development, and delivery of training
materials in the call center industry or environment are preferred.
- Ability to design, develop, implement, and evaluate training plans, curricula, and methodology
for synchronous and asynchronous delivery is highly preferred.
- Demonstrated performance consulting experience while using effective interaction skills is
preferred.
- Presentation experience using flexible delivery methods (lecture, computer-based/assisted,
performance, facilitation, cooperative learning) and tools is preferred.
- Ability to manage and implement multiple projects using project management tools/skills is
preferred.
- Demonstrated leadership experience and the ability to proactively resolve issues and develop
employees are preferred.
- Strong interpersonal and communication skills and the ability to work effectively with a wide
range of staff and clients in a diverse environment are preferred.
- Must be able to work flexible hours and schedules to meet the needs of various projects.
- Willing to work in Commonwealth Quezon City.
-
Instructional Design Specialist
3 days ago
Quezon City, National Capital Region, Philippines Aickman&Greene Full time ₱600,000 - ₱780,000 per yearQUALIFICATIONSBachelor's Degree.Experience in curriculum development/instructional designingStrong proficiency in content-authoring tools such as Adobe Captivate/ Articulate 360 Suite.Strong partnering skills to work effectively with clients, peers, subject matter experts, and other business partners to achieve goals, meet deadlines, and support company...
-
Instructional Designer
1 week ago
Quezon City, National Capital Region, Philippines Unify CX Full time ₱900,000 - ₱1,200,000 per yearThe Instructional Designer is responsible for analyzing learning needs, designing engaging and effective instructional materials, and developing training solutions that improve employee performance and support organizational goals. This role collaborates with subject matter experts (SMEs), trainers, and stakeholders to create learning experiences across...
-
Instructional Designer
3 days ago
Quezon City, National Capital Region, Philippines MedHealth Connect Outsourcing Inc. Full time $104,000 - $130,878 per yearCore ResponsibilitiesNeeds Analysis:Identify performance gaps and learning objectives by analyzing target audiences and collaborating with subject matter experts (SMEs)Instructional Design:Develop systematic, engaging, and instructionally sound course designs, often using the ADDIE model (Analysis, Design, Development, Implementation, Evaluation)eLearning...
-
Instructional Designer
1 week ago
Quezon City, National Capital Region, Philippines MedHealth Bill Full time ₱900,000 - ₱1,200,000 per yearCore ResponsibilitiesNeeds Analysis: Identify performance gaps and define learning objectives by assessing target audiences and collaborating with subject matter experts (SMEs).Instructional Design: Create structured, engaging, and instructionally sound course designs, leveraging models such as ADDIE (Analysis, Design, Development, Implementation,...
-
Instructional Designer
3 days ago
Quezon City, National Capital Region, Philippines Med health Connect Outsourcing Inc Full time ₱420,000 - ₱540,000 per yearCore ResponsibilitiesNeeds Analysis:Identify performance gaps and learning objectives by analyzing target audiences and collaborating with subject matter experts (SMEs)Instructional Design:Develop systematic, engaging, and instructionally sound course designs, often using the ADDIE model (Analysis, Design, Development, Implementation, Evaluation)eLearning...
-
Instructional Designer
3 days ago
Quezon City, National Capital Region, Philippines Cast LMS (Buri Technologies Inc) Full time ₱900,000 - ₱1,200,000 per yearCast LMS (Buri Technologies, Inc.) is an e-learning development startup that focuses on helping companies transition into e-learning using our content creation service and proprietary learning management system.Our team is one of the few development houses in the country that have won educational technology awards abroad. We are looking for individuals who...
-
Instructional Designer Specialist
1 week ago
Makati City, National Capital Region, Philippines PSG Global Solutions Full time ₱300,000 - ₱600,000 per yearWe are excited to announce an opportunity to join our team as anInstructional Designer Specialist. This role is ideal for individuals who are passionate about creating engaging and impactful digital learning solutions that empower employees and drive organizational growth.As an Instructional Designer, you will collaborate with subject matter experts,...
-
instructional design coordinator
3 days ago
Quezon City, National Capital Region, Philippines ACCPRO INTERNATIONAL Full time ₱420,000 - ₱720,000 per yearWork Address: Brgy. Kamuning, Quezon CityWork Set-up: OnsiteWork Schedule: Monday - Friday, 8am – 5pmWork Type: Full-TimeDUTIES and RESPONSIBILITIES: Create structured, user-friendly course templates and instructional content that reflectorganizational academic standards and enhance student focus and retention. Plan and oversee instructional design...
-
Instructional Designer I
4 weeks ago
Quezon City, National Capital Region, Philippines Global Payments Full timeEvery day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....
-
Instructional Designer
3 days ago
Quezon City, National Capital Region, Philippines Tenet Healthcare Full time ₱1,200,000 - ₱2,400,000 per yearESSENTIAL DUTIES AND RESPONSIBILITIESUtilize consistent processes to develop materials and events that deliver exceptional learning experiences for employees. Design engaging and interactive training for various delivery methods, including instructor-led, self-study and web-based curriculum.Knowledge of adult learning theory and key instructional design...