Instructional Designer

4 days ago

Quezon City, National Capital Region, Philippines Med health Connect Outsourcing Inc Full time ₱420,000 - ₱600,000 per year

We are seeking a dynamic and innovative Instructional Designer with proven experience in the Business Process Outsourcing (BPO) sector to join our Learning & Development team. This role plays a key part in designing impactful learning experiences and driving performance improvement across the organization.

Key Responsibilities:

  • Training Needs Analysis: Partner with subject matter experts (SMEs) to assess learner profiles, identify skill gaps, and define clear learning objectives.
  • Instructional Design: Craft engaging and well-structured learning solutions using instructional design models such as ADDIE (Analysis, Design, Development, Implementation, Evaluation).
  • eLearning Development: Build interactive eLearning modules, quizzes, simulations, and multimedia assets (videos, graphics, etc.) using available authoring tools.
  • Project Management: Lead end-to-end planning and execution of eLearning projects, ensuring timely delivery and optimal resource utilization.
  • Content Creation: Develop and refine facilitator guides, training materials, technical documentation, and other instructional assets.
  • LMS Administration: Oversee course deployment, user enrollment, reporting, and issue resolution within the Learning Management System.
  • Cross-functional Collaboration: Work closely with SMEs, stakeholders, and fellow designers to ensure content accuracy and alignment with business goals.
  • Assessment & Evaluation: Design assessments to measure learning effectiveness and conduct usability testing to drive continuous improvement.

Qualifications & Requirements:

  • Technical Proficiency: Skilled in rapid eLearning development tools, multimedia software, and LMS platforms.
  • Instructional Expertise: Deep understanding of ADDIE and other instructional design methodologies.
  • Multimedia Skills: Capable of producing and integrating visual, audio, and video elements into learning content.
  • Project Leadership: Experienced in managing timelines, deliverables, and cross-functional collaboration.
  • Analytical Thinking: Strong ability to diagnose training needs, measure impact, and troubleshoot learning challenges.
  • Communication: Excellent verbal and written communication skills, especially in working with SMEs and presenting instructional solutions.
  • Work Conditions: Must be willing to work on a graveyard shift and report onsite at Eastwood City, Libis.

Job Type: Full-time

Pay: Php35, Php50,000.00 per month

Benefits:

  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Ability to commute/relocate:

  • Quezon City: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • Instructional Designer: 2 years (Required)
  • technical writing: 1 year (Required)
  • Project management: 1 year (Required)
  • BPO industry: 1 year (Required)
  • authoring and reviewing technical documentation: 1 year (Required)

Location:

  • Quezon City (Preferred)

Willingness to travel:

  • 100% (Required)

Work Location: In person

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