Sales Support

2 days ago

Pasay, National Capital Region, Philippines Rhenus Logistics, Inc. Full time $4,000 - $6,000 per year

We are looking for an experienced Sales Support who are responsible in supporting day-to-day coordination in Sales team. He/She will do back-office support, a sales hunter and ensuring that the sales operations end to end process runs smoothly.

Responsibilities:

  • Check Tariff or/and coordinate with Local pricing/procurement/Overseas offices/agents to obtain relevant rates;

  • Preparation of quotations based on the instructions given by the sales and timely submission to sales/ customers;

  • Follow up on quotation with Customer (existing Customer) or Sales (new Customer) to get indication or feedback, and working in Ticketing System;

  • Provide the pricing/ procurement team with a detailed feedback from customers;

  • Prepare Job Instruction Form/ Customer SOP and cost summary, and handover to operations;

  • Assist Sales or coordinate with Operation staff to update customers' reports if required;

  • Handle escalation from Operations for differences on actual overseas invoices vs cost summary;

  • Handle escalation from Operations on Commercial items covered on the Quotation;

  • Use of software solutions such as Ticketing System as well as Tariff / Rate Tools;

  • Ad hoc task assigned

Qualifications:

  • Must have at least 3 years' experience in marketing, freight forwarding business or related fields.

  • With 3 years' experience or more as Sales Support in freight forwarding (A&O)

  • Computer literate.

  • Excellent attention to detail.

  • Strong communication skills, both verbal and written.

  • Ability to manage workloads effectively and meet deadlines.

  • Good team player.

  • Possess a positive customer-oriented mind set.

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