Franchise Operations Administrator

2 days ago

Manila, National Capital Region, Philippines BruntWork Full time

This is a remote position.

Schedule: Monday to Friday, 4 hours per day, flexible between 9:00 AM – 5:00 PM (Burleigh Heads, QLD Time)
Total Weekly Hours: 20 Hours

A rapidly expanding franchise business provides comprehensive headquarters support to franchisees across multiple locations. Experiencing significant growth, the company is modernizing its technology stack with cutting-edge franchise management systems, creating new opportunities for operational excellence and franchisee success.

You'll play a crucial role in supporting franchise operations during a pivotal growth phase, working directly with an experienced headquarters operations team to ensure franchisees receive exceptional support. This is an opportunity to make a meaningful impact on franchise success while gaining experience with specialized CRM and franchise management systems. You'll help streamline administrative processes that directly contribute to business growth and franchisee satisfaction.

Responsibilities

  • Create and manage franchisee accounts and data within membership management systems

  • Migrate critical franchisee documentation and records into FranConnect franchise management platform (training provided)

  • Provide administrative support to address operational needs across the franchise network

  • Collaborate with the headquarters operations team to ensure seamless franchisee support delivery

  • Handle backend CRM setup and configuration tasks for optimal system performance

  • Assist franchisees with administrative needs through centralized support processes

  • Maintain accurate data management and organizational systems for franchise operations

  • Support system transitions and process improvements during the company's growth phase

Requirements

  • Proven administrative assistant experience, preferably with international clients

  • Strong CRM experience, particularly with backend setup and configuration

  • Ability to quickly learn new software systems and adapt to evolving processes

  • Excellent organizational and data management skills

  • Ability to work independently while collaborating effectively with remote teams

  • Bonus: Experience with membership management systems (e.g., Hapana Core, MindBody, or similar platforms)

  • It helps if: You have previous experience supporting franchise or multi-location businesses

Independent Contractor Perks

  • Permanent work-from-home setup

  • Immediate hiring

ZR_28872_JOB

  • Franchise Operations Administrator

    2 days ago

    Manila, National Capital Region, Philippines BruntWork Full time ₱40,000 - ₱80,000 per year

    This is a remote position. Schedule: Total hours: 20 hours per week or 4 hours per day Monday - Friday Flexible between 9:00 AM – 5:00 PM Burleigh Heads, QLD Time (or flexible between 7:00 AM - 3:00 PM Manila time) Client location or time zone: Burleigh Head, QLD, Australia - AEST Company/client overview: A rapidly expanding franchise business provides...

  • Franchise Officer

    1 week ago

    Manila, National Capital Region, Philippines Waffle Time Inc. Full time ₱600,000 - ₱1,200,000 per year

    The Franchise Officer is responsible for supporting the growth and management of the company's franchise network. This role involves evaluating franchise applications, assisting in franchise onboarding, ensuring compliance with company standards, and maintaining good relationships with franchisees. The Franchise Officer acts as a key link between the company...

  • Internship (OJT) : SEA Retail Operations & Franchise

    1 week ago

    Manila, National Capital Region, Philippines adidas Full time ₱150,000 - ₱250,000 per year

    KEY RESPONSIBILITIESAssist in data gathering and preparation of reports related to store performance, sales trends, and operational KPIs.Support the team in monitoring and updating operational trackers, store compliance documents, and franchise records.Help prepare presentations and materials for meetings with regional stakeholders and franchise...

  • Franchise Coordinator

    3 days ago

    Manila, National Capital Region, Philippines R. Lapid's Foods Corp. Full time ₱276,000 per year

    Duties and Responsibilities:Assist all prospect Franchise inquiriesPrepare and review Franchise AgreementProvide Management a Gant chart of Activities from designs to actual opening dateCoordinate with all concerned departments regarding franchise needsEnsure the franchise owner of full compliance to Franchise Agreement and other condition thereofManage and...

  • Business Development and Franchise Operations Manager

    6 days ago

    Manila, National Capital Region, Philippines Sprout Solutions Full time ₱1,500,000 - ₱2,500,000 per year

    This position is responsible for identifying, developing and tapping business opportunities that generate new revenue streams and expand distribution channels. The position also oversees Franchise Operations, ensuring consistent implementation of strategic plans and standard operational policies and procedures across all Franchise locations, thereby...

  • Business Development and Franchise Operations Manager

    1 week ago

    Manila, National Capital Region, Philippines Sprout Solutions Full time ₱1,500,000 - ₱2,500,000 per year

    This position is responsible for identifying, developing and tapping business opportunities that generate new revenue streams and expand distribution channels. The position also oversees Franchise Operations, ensuring consistent implementation of strategic plans and standard operational policies and procedures across all Franchise locations, thereby...

  • Franchise Development Associate

    4 days ago

    Manila, National Capital Region, Philippines DOXA Talent Full time $4,000 - $6,000 per year

    ROLE SUMMARYOur client is seeking a highly motivated Franchise Development Associate to support its franchise growth efforts. This role focuses on making a large volume of outbound calls to warm leads, engaging with prospective franchisees, and qualifying their interest in the company's process. In addition, the role may provide support for administrative...

  • Franchise Coordinator

    1 week ago

    Manila, National Capital Region, Philippines Solvo Global Full time ₱250,000 - ₱500,000 per year

    OverviewThe Brand Standards Coordinator plays a key role in maintaining the integrity and consistency of our brand across a network of franchise locations. This entry-level position supports the execution of remote Brand Standard Reviews, partnering with franchise owners to ensure alignment with operational, marketing, and quality benchmarks. Reviews are...

  • WFH - Operations & Administrative Coordinator

    1 week ago

    Manila, National Capital Region, Philippines BruntWork Full time ₱1,200,000 - ₱2,400,000 per year

    OverviewThe Operations & Administrative Coordinator will serve as the operational hub of the business — managing scheduling, dispatching, client coordination, and ensuring seamless day-to-day flow. This role requires strong organizational skills, responsiveness, and the ability to juggle multiple priorities while maintaining excellent communication with...

  • Franchise Development Manager – TFF Fast Food Chain

    2 days ago

    Manila, National Capital Region, Philippines Nan Tian Group Ltd., Inc. Full time ₱80,000 - ₱120,000 per year

    Tarsier Fried Food (TFF), a flagship brand under Nan Tian Group Ltd. Inc., is rapidly expanding nationwide and internationally.We are seeking a highly experienced Franchise Development Manager to drive our fast food chain's growth through strategic franchise recruitment, strong partner relationships, and market expansion.Key Responsibilities:Lead franchise...